Shipping in RevCent is created when a customer purchases a shippable product. A subscription renewal with a shippable product will also create a shipping item. Shipments are automatically tracked by RevCent for USPS, UPS and FedEx.
If you have a fulfillment account, please visit the Shipping Fulfillment page for more information on integrating RevCent with your fulfillment software.
View all shipping by clicking Revenue > Shipping > All Shipping in the sidebar or go to https://revcent.com/user/shipping
View shipping details by searching for the shipping in the top navigation search box, or clicking on the shipping ID when viewing all shipping.
The shipping details page will display all related entities of the shipping, i.e. sale, product sold, renewals, tax, etc.
Edit a shipping by clicking the Edit button when viewing the shipping details page. You can modify all aspects of the shipping entry, including adding a tracking number as well as marking the item as shipped.
A shipping profile in RevCent is a collection of shipping rates along with providers and rules for properly assigning a shipping to a customers' purchase, trial expiration and/or subscription renewal. When a customer makes an initial sale, a subscription renews or a trial expires with shippable products, the rates within a shipping profile are compared to the purchase and any matching rates produce the final shipping price, shipping provider and shipping method.
Note: RevCent will not utilize shipping profiles for the calculating shipping on an initial sale coming from WooCommerce, and will instead accept what WooCommerce calculated for shipping at time of purchase. This only applies to the initial sale, i.e. when a customer checks out on your WooCommerce store, and not future trial expirations or subscription renewals.
Important: Shipping profiles are essential for trial and subscription based shippable products regardless of the initial sale origin. RevCent must successfully find at least one applicable rate within your shipping profile(s) in order to create a shipping entry for trial expirations and subscription renewals. If RevCent doesn't find at least one applicable rate, it will not create a shipping entry and the product will not ship to the customer.
View all shipping profiles by clicking the Revenue > Shipping > Profiles link on the sidebar or going to https://revcent.com/user/shipping-profiles
Create a new shipping profile by clicking the Create New Shipping Profile button when viewing all shipping profiles or go to https://revcent.com/user/new-shipping-profile
Edit an existing shipping profile by clicking the edit button when viewing all shipping profiles.
Enter a name for the shipping profile. Required.
Enter a description for the shipping profile.
Set the status of the shipping profile.
A shipping profile can contain one or more shipping rates. The profile shipping rates are what are used to determine the amount to charge a customer for shipping. Add a rate by clicking the Add Rate button. Each rate contains rules you set in order for RevCent to identify the specific rate and amount to charge.
Important: In order for a shipping entry to be created, at least one rate within any applicable shipping profiles must match the purchase based on the rules within the rate(s). If no matching rates are found, RevCent will not create a shipping entry for the purchase.
Each rate is its own separate entity. The rate contains the provider, provider method, your cost and the amount to charge the customer. A matching rate will successfully create a shipping entry and charge the customer the customer rate you specify. If there are multiple matching rates, RevCent will use the most profitable rate (customer_rate - cost).
Important: All rules within a rate must pass in order for the rate to be considered valid for the specific purchase. You do not have to create a rule for each rule subset (product, product group, revenue), however you must create at least one rule throughout the entire rate.
Example 1: You can create a rate with only a revenue rule, stating that if purchase amount is greater than X, then charge customer the specified customer rate.
Example 2: You can create a rate with only a product rule, stating that if purchase contains a quantity of more than X quantity of a specific product then charge customer the specified customer rate.
Example 3: You can create a rate with both a product rule and a revenue rule that if purchase contains at least X quantity a specific product and the purchase amount is greater than Y, then charge customer the specified customer rate.
In order for RevCent to charge the customer the appropriate amount as well as track a shipping entry, you must tell us the provider, provider method and amount to charge.
The rates' shipping provider, i.e. USPS. Required.
The rates' shipping provider method, based on the provider selected, i.e. Priority Mail. Required.
Your estimated cost for the shipping, i.e. packing.
The amount to charge the customer. Required.
Qualify the rate based on product quantity rules. I.e. If purchase contains a specified quantity of product then use rate. If using multiple product rules, all product rules must pass in order for the rate to be used.
A product that must be in the purchase for the rate to qualify.
The product quantity rule.
The product quantity value.
Qualify the rate based on product group rules. I.e. If purchase contains a product that is associated with the select product group, then use rate. If using multiple product group rules, all product group rules must pass in order for the rate to be used.
A product group, containing a product that must be in the purchase for the rate to qualify.
Qualify the rate based on revenue rules. I.e. If purchase transaction amount is greater than $100 then use rate. If using multiple revenue rules, all revenue rules must pass in order for the rate to be used.
The revenue source to use for revenue rule.
The rule value.
You can add specific country(s) that the rate will be restricted to based on the shipping address destination country. Only country(s) added will be allowed to use the rate. The rate will also take precedence over any other rate in its shipping profile where country restrictions are not present or do not match.