¶ Fraud Detection
A fraud detection in RevCent can be created automatically, manually or via the API. A fraud detection is specific to a sale within RevCent. Automatic fraud detection, using a third party, gives you the ability to detect fraud before processing payments.
¶ View Fraud Detections
View all fraud detections by clicking Payments > Fraud Detections in the sidebar or go to https://revcent.com/user/fraud-detections
¶ Fraud Detection Details
View a fraud detections' details by searching for the fraud detection in the top navigation search box, or clicking on the fraud detection ID when viewing all fraud detections.
The fraud detection details page will display all related entities related to the fraud detection, i.e. sale, products sold, shipping, tax, subscriptions, etc.
¶ Edit A Fraud Detection
You can edit an existing fraud detection by clicking the Edit button. Complete the fraud detection fields and click the red Edit Fraud Detection button.
¶ Create A Fraud Detection
There are two ways to create a fraud detection, either during the sale creation and payment processing, or manually after a sale has been created.
¶ Automatic Fraud Detection
Revcent offers automatic fraud detection using a Fraud Detection Profile or third party integration. Depending on the method, RevCent will attach a fraud alert or will create a fraud detection entity within RevCent and attach it to the new sale.
¶ Native Support
- Fraud Detection Profile: View information on Fraud Detection Profiles in RevCent.
¶ Third Party Support
- Kount: View information on automated fraud detection using Kount. Kount integration.
¶ Manual Fraud Detection
To create a fraud detection you must view the source details for the specific entity that the fraud detection is related. For example, view the sale and click the Fraud Detection button. When creating a fraud detection on a sale, you can also automatically void the sale, refunding any payments and cancelling any trials/subscriptions.
¶ Fraud Detection Profile
The fraud detection profile allows RevCent to check a new sale for fraud before sending a payment request to a payment processor. When a new sale request is submitted, RevCent can generate a fraud score based on multiple criteria specific to the new sale. This is all done by RevCent, prior to any interaction with a payment processor.
The fraud score generated by RevCent for the new sale is then compared to the score threshold you set in the profile. If the your score threshold is greater than the RevCent fraud score generated for the new sale, RevCent can either prevent payment and cancel/void the sale (fraud detection), or continue the payment and mark the sale with an alert allowing manual review (fraud alert).
¶ Fraud Detection vs Fraud Alert
A fraud detection and a fraud alert are two fundamentally different things. A Fraud Detection is considered finite and a fraud alert is simply a notice indicating manual review is needed.
- Fraud Detection: A fraud detection is an entity created when a sale is definitively declared as fraud, and the sale is automatically cancelled/voided preventing further processing without manual review.
- Fraud Alert: A fraud alert is simply a “flag” indicating a sale may or may not be fraud, allowing further processing and manual review. A fraud alert will not prevent any payment processing, or shipping fulfillment notifications.
¶ View Fraud Detection Profiles
View all fraud detection profiles by clicking Payments > Fraud Detection > Profiles in the sidebar or go to https://revcent.com/user/fraud-detection-profiles
¶ Create A Fraud Detection Profile
Create a new fraud detection profile by clicking the Create New Fraud Detection Profile button when viewing all fraud detection profiles, or go to https://revcent.com/user/new-fraud-detection-profile
¶ Name
Set a name for the fraud detection profile.
¶ Description
Set a description for the fraud detection profile.
Once the fraud detection profile is created you will be forwarded to the Edit Fraud Detection Profile page for the new fraud detection profile.
¶ Edit A Fraud Detection Profile
Edit an existing fraud detection profile by clicking the edit icon when viewing all fraud detection profiles.
¶ Details
¶ Name
Set a name for the fraud detection profile.
¶ Description
Set a description for the fraud detection profile.
¶ Status
Set the status for the fraud detection profile.
¶ Score Threshold
Your score threshold, which if RevCent's calculated score is greater than, the sale is marked fraud. RevCent calculates a fraud score for each sale on a 0 to 100 scale. The score is a percentage chance of the sale being fraud. The higher the score, the more likely the sale is fraud. Recommended: 75. i.e. if RevCent calculates that there is a greater than 75% chance the sale is fraud, then you want it to be marked as fraud.
¶ Third Party
If RevCent does not detect fraud, do you wish to send a secondary check to a third party integration? Only applicable if you have created and enabled a fraud detection third party integration.
¶ Filters
Apply filters which determine whether a new sale will be processed by the profile.
¶ Minimum Purchase Amount
The minimum purchase amount for the sale which will allow the use of this profile. The purchase amount is the amount being processed immediately as well as any future amounts to be processed due to trial expirations. If 0, any sale will pass the filter.
¶ Allowed Campaigns(s)
Select one or more campaigns which are allowed to use the profile. If any selected, only the campaigns selected will be allowed to use this profile, disallowing non-selected campaigns. If none selected, all campaigns are allowed.
¶ Allowed Payment Types(s)
Select one or more payment types which are allowed to use the profile. If any selected, only the payment types selected will be allowed to use this profile, disallowing non-selected payment types. If none selected, all applicable payment types are allowed. Supported payment types are Credit Card and PayPal.