¶ Fraud Detection
A fraud detection in RevCent can be created automatically, manually or via the API. A fraud detection is specific to a sale within RevCent. Automatic fraud detection, using a third party, gives you the ability to detect fraud before processing payments.
¶ View Fraud Detections
View all fraud detections by clicking Payments > Fraud Detections in the sidebar or go to https://revcent.com/user/fraud-detections
¶ Fraud Detection Details
View a fraud detections' details by searching for the fraud detection in the top navigation search box, or clicking on the fraud detection ID when viewing all fraud detections.
The fraud detection details page will display all related entities related to the fraud detection, i.e. sale, products sold, shipping, tax, subscriptions, etc.
¶ Edit A Fraud Detection
You can edit an existing fraud detection by clicking the Edit button. Complete the fraud detection fields and click the red Edit Fraud Detection button.
¶ Create A Fraud Detection
There are two ways to create a fraud detection, either during the sale creation and payment processing, or manually after a sale has been created.
¶ Automatic Fraud Detection
Revcent offers automatic fraud detection using a Fraud Detection Profile or third party integration. Depending on the method, RevCent will attach a fraud alert or will create a fraud detection entity within RevCent and attach it to the new sale.
¶ Native Support
- Fraud Detection Profile: View information on Fraud Detection Profiles in RevCent.
¶ Third Party Support
- Kount: View information on automated fraud detection using Kount. Kount integration.
¶ Manual Fraud Detection
To create a fraud detection you must view the source details for the specific entity that the fraud detection is related. For example, view the sale and click the Fraud Detection button. When creating a fraud detection on a sale, you can also automatically void the sale, refunding any payments and cancelling any trials/subscriptions. You can also flag similar sales in which RevCent will review sales up to 3 days post/prior to fraudulent sale for suspected fraud. The review is automated and uses different techniques to determine similarity.
¶ Fraud Detection Profile
The fraud detection profile allows RevCent to check a new sale for fraud before sending a payment request to a payment processor. When a new sale request is submitted, RevCent can generate a fraud score based on multiple criteria specific to the new sale. This is all done by RevCent, prior to any interaction with a payment processor.
The fraud score generated by RevCent for the new sale is then compared to the score threshold you set in the profile. If the your score threshold is greater than the RevCent fraud score generated for the new sale, RevCent can either prevent payment and cancel/void the sale (fraud detection), or continue the payment and mark the sale with an alert allowing manual review (fraud alert).
¶ Fraud Detection vs Fraud Alert
A fraud detection and a fraud alert are two fundamentally different things. A Fraud Detection is considered finite and a fraud alert is simply a notice indicating manual review is needed.
- Fraud Detection: A fraud detection is an entity created when a sale is definitively declared as fraud, and the sale is automatically cancelled/voided preventing further processing without manual review.
- Fraud Alert: A fraud alert is simply a “flag” indicating a sale may or may not be fraud, allowing further processing and manual review. A fraud alert will not prevent any payment processing, or shipping fulfillment notifications.
¶ View Fraud Detection Profiles
View all fraud detection profiles by clicking Payments > Fraud Detection > Profiles in the sidebar or go to https://revcent.com/user/fraud-detection-profiles
¶ Create A Fraud Detection Profile
Create a new fraud detection profile by clicking the Create New Fraud Detection Profile button when viewing all fraud detection profiles, or go to https://revcent.com/user/new-fraud-detection-profile
¶ Name
Set a name for the fraud detection profile.
¶ Description
Set a description for the fraud detection profile.
Once the fraud detection profile is created you will be forwarded to the Edit Fraud Detection Profile page for the new fraud detection profile.
¶ Edit A Fraud Detection Profile
Edit an existing fraud detection profile by clicking the edit icon when viewing all fraud detection profiles.
¶ Name
Set a name for the fraud detection profile.
¶ Description
Set a description for the fraud detection profile.
¶ Status
Set the status for the fraud detection profile.
¶ Allowed Campaign(s)
Select one or more campaigns which are allowed to use the profile. If any selected, only the campaigns selected will be allowed to use this profile, disallowing non-selected campaigns. If none selected, all campaigns are allowed.
¶ Service
Select the fraud service to use for checking whether a sale request is fraud or not. Add a fraud service such as Kount or MaxMind via Third Party Integration. Create the third party integration, select the third party, such as Kount or MaxMind, enter required third party credentials and save. After creating, select the third party integration from the Service dropdown when editing the Fraud Detection Profile.
¶ Prevent Payment
Do you wish to prevent a payment request being sent to the payment processor if the sale is considered fraud? If true, RevCent will automatically cancel the sale and create a Fraud Detection. Future payment attempts will be prevented as the sale is now cancelled.
¶ Flag Similar Sales
If fraud is detected, do you wish to have RevCent add fraud alerts to similar sales? RevCent will review sales up to 3 days post/prior to fraudulent sale for suspected fraud. The review is automated and uses different techniques to determine similarity.