A fraud detection in RevCent can be created automatically, manually or via the API. A fraud detection is specific to a sale within RevCent. Automatic fraud detection, using a third party, gives you the ability to detect fraud before processing payments.

View Fraud Detections

View all fraud detections by clicking Anti-Fraud > Fraud Detections in the sidebar or go to https://revcent.com/user/fraud-detections

Fraud Detection Details

View a fraud detections’ details by searching for the fraud detection in the top navigation search box, or clicking on the fraud detection ID when viewing all fraud detections.

The fraud detection details page will display all related entities related to the fraud detection, i.e. sale, products sold, shipping, tax, subscriptions, etc.

Edit A Fraud Detection

The current fraud detection details page is read-only and does not expose the former Edit action. Review the case number, dates, and third-party references in the Fraud Detection panel. Contact RevCent if a recorded detection needs correction.

Create A Fraud Detection

There are two ways to create a fraud detection, either during the sale creation and payment processing, or manually after a sale has been created.

Automatic Fraud Detection

Revcent offers automatic fraud detection using RevCent or third party integration. Depending on the method, RevCent will attach a fraud alert or will create a fraud detection entity within RevCent and attach it to the new sale. Check out Sentinel Anti-Fraud, a built in anti fraud system created by RevCent.

Manual Fraud Detection

Open the related sale or transaction and select Tools > Create Fraud Detection, when that action is available. Enter the case details and choose whether to Flag Similar Sales. RevCent can review sales up to three days before or after the fraudulent sale for suspected fraud using an automated similarity review.

The sale’s creation dialog also offers Void Sale, which refunds payments and cancels trials or subscriptions associated with that sale. The transaction dialog shown below does not include that option. Review the available options and confirmation before creating the detection.