Automated Chargeback Management
Overview and details on automating credit card chargeback management within RevCent.
Overview
This page is intended for third parties which provide chargeback mitigation and management. We have outlined a way to implement your chargeback management with RevCent. This uses the RevCent Functions feature as well as the RevCent API.
If you prefer to instead integrate with RevCent by logging in on behalf of the user, please read the Chargeback page.
Before You Start
This guide assumes the following:
- Your internal system is able to receive transaction details from a third party request.
- You have a developer which is familiar with integrating with an external API.
- Your system is able to securely save API keys for each specific RevCent user that you are integrating.
Receive Transactions
This guide will outline how to create and utilize a RevCent Function for sending all approved transaction details to your system.
Note: If you do not require that RevCent send all approved transactions to your system, you can skip the Receive Transactions section.
How It Works
- A function will be imported by the RevCent user using a JSON file you will provide to them.
- The code within the function, when triggered, will send you approved transaction details.
- Your system will receive the transaction event.data.item_details immediately upon an approved transaction. Please view the example transaction event details item_details object, that your system endpoint will receive.
Import File
The user will import a function using an import JSON file. Download the function import file
User Instructions
-
Go to the functions page when logged into RevCent: https://revcent.com/user/functions
-
Click the Import Function button at top right.
- In the import popup, click Select Import File.
-
Browse to the import file you provided the user.
-
In the import review popup, the user enters the endpoint in the endpoint_url field.
Things To Note:
- We recommend modifying the function import file to change the “author” property from Company Name Here to your company name.
- The user will need to manually enable the function after importing.
- The function code and settings required are contained in the import file.
- All requests from RevCent will use the following IP addresses: [“34.224.171.255”, “52.3.146.218”, “54.174.155.188”]
- Feel free to customize the function file and/or code to suit your specific needs. You can include additional environment variables, modify code, etc. Read more about function import files.
API Chargeback Management
Utilize the RevCent V1 API to create a chargeback, retrieve evidence and modify a chargebacks’ details. Below is a step by step guide on implementing chargeback management within RevCent. View the RevCent V1 API Docs section on chargebacks for detailed schema information and more.
If you are using the V2 API, please view the V2 API Docs section on chargebacks for detailed schema information and more.
RevCent API Key
The user should create a new Live API Account, specific to chargeback management, and provide the API key to you. Please do not have the user provide you their Admin/Root Live Key, have them create a new one.
API Permissions
Make sure the user has the following permissions enabled on the API account:
- chargeback:create
- chargeback:retrieve
- chargeback:edit
- chargeback:search
- document:retrieve
- transaction:retrieve
- transaction:search
All requests to the RevCent V1 API should contain the “x-api-key” header, with the value being the API key specific to the RevCent user you are integrating.
text
curl --location --request POST 'https://api.revcent.com/v1' \
--header 'Content-Type: application/json' \
--header 'x-api-key: USER_REVCENT_LIVE_API_KEY' \1. Create Chargeback
Easily create a chargeback in RevCent specific to a transaction. You can provide the gateway transaction ID or the RevCent transaction ID. API Docs Section
- Send a POST request to the RevCent API using the API key the user provided you.
- Make sure the API account being used has the charge:create permission enabled.
- The gateway_transaction_id property is the ID provided by the gateway for the transaction in question.
- The post request body should contain information specific to the chargeback.
- The response will contain code 1 (success) or code 0 (error).
- If code 1 (success), the RevCent chargeback_id will be provided for future updating of the chargeback in RevCent.
Example V1 API Request Body
javascript
{
"request": {
"type": "chargeback",
"method": "create",
"gateway_transaction_id": "60158956353",
"amount": 140.32,
"arn": "arn_1",
"chargeback_date": "2020-12-01",
"received_date": "2020-12-01",
"case_number": "1234",
"reason_code": "4",
"third_party_chargeback_id": "cb_1",
"third_party_order_id": "or_1",
"void_transaction": false,
"metadata": [
{
"name": "is_verifi", // Provide this name/value object if is Verifi.
"value": "true"
},
{
"name": "is_rdr", // Provide this name/value object if is RDR.
"value": "true"
},
{
"name": "is_ethoca", // Provide this name/value object if is Ethoca.
"value": "true"
}
]
}
}Example V1 API Response Body
javascript
{
"amount": 21.39,
"api_call_id": "WmbX7n17zGTL65ZqPnp9",
"api_call_processed": true,
"api_call_unix": 1609122150,
"campaign_id": "mJ1zZoOobEuP8pnWKXd1",
"campaign_name": "Adwords Campaign",
"chargeback_id": "j0a9dNwVKqu8Qz5Vl6ZZ", // Save for future chargeback updates, or use search method.
"code": 1,
"customer_id": "2rn1nnqKN6i6wmdKolJE",
"gateway": "Authorize.net",
"gateway_id": "LYE26MW8Rlh5VbJmlp2l",
"gateway_transaction_id": "60158956353",
"merchant_account_id": "5678",
"request_method": "create",
"request_type": "chargeback",
"result": "Chargeback created.",
"transaction_id": "gYZVZZbdmRTl7g2aJyNN",
"void_transaction": false
}2. Request Evidence
Retrieve a Document from the RevCent V1 API. The document will contain information specific to the transaction a chargeback is related to. Read more about the Documents feature in RevCent.
If you are using the V2 API, please view the V2 API Docs section on creating documents.
- Send a POST request to the RevCent API using the API key the user provided you.
- Make sure the API account being used has the document:retrieve permission enabled.
- The post request body should contain the gateway transaction ID specific to the chargebacks’ transaction.
- The response will contain code 1 (success) or code 0 (error).
- If code 1 (success), the response body will contain a document response. Note: Additional information is provided if the RevCent user has integrated their SEON account.
- The document_url is a zip file containing the json and .docx formatted file. Document files expire after 24 hours. Download a Sample ZIP file which contains example .docx and .json files.
Example V1 API Request Body
javascript
{
"request": {
"type": "document",
"method": "retrieve",
"item_type": "transaction",
"id": "60158956353" // The gateway transaction ID related to the chargeback.
}
}Example V1 API Response Body
javascript
{
"api_call_id": "nb9FakR8V1BK1G17rMkO",
"api_call_processed": true,
"api_call_region": "1",
"api_call_unix": 1694792104,
"code": 1,
"current_count": 1,
"current_page": 1,
"request_method": "retrieve",
"request_type": "document",
"results": [
{
"document_json": {
"api_call": {
"api_account": "4aG0HMJ1ZnMpy2r4MW5A",
"code": 1,
"id": "k6UGlB1mNLWEr9orPvR4",
"method": "create",
"request": {
"bill_to": {
"first_name": "George",
"last_name": "Washington",
"address_line_1": "1600 Pennsylvania Aveive",
"address_line_2": "",
"city": "Washington",
"state": "DC",
"zip": "20500",
"country": "US",
"email": "georgew@whitehouse.com",
"phone": "1234567890"
},
"campaign": "B2Rd8raX8XEQk6S1z1P9",
"customer_id": "n8LOEjvgilkPd6bWVPXj",
"ip_address": "123.456.789.0",
"metadata": [],
"method": "create",
"payment_profile": "pY24LzukqKoJgVE6bM2J",
"product": [
{
"id": "P8y4YTnXAnLk1bJ6OgWw",
"quantity": 1
}
],
"ship_to": {
"first_name": "George",
"last_name": "Washington",
"address_line_1": "1600 Pennsylvania Aveive",
"address_line_2": "",
"city": "Washington",
"state": "DC",
"zip": "20500",
"country": "US",
"email": "georgew@whitehouse.com",
"phone": "1234567890"
},
"shipping": [
{
"amount": 0,
"cost": 0,
"provider": "USPS",
"provider_method": "Ground",
"free_shipping": true
}
],
"type": "sale",
"unique_request_id": "777777"
},
"type": "sale"
},
"campaign": {
"id": "B2Rd8raX8XEQk6S1z1P9",
"name": "My Campaign"
},
"chargebacks": [],
"customer": {
"address_line_1": "1600 Pennsylvania Aveive",
"address_line_2": "",
"blocked": false,
"city": "Washington",
"company": "",
"country": "US",
"device_details": {
"region_timezone": "-04:00",
"os": "iOS",
"device_type": "phone",
"window_size": "0x0",
"screen_resolution": "414x896",
"browser": "APPLE_WEB_KIT",
"region_language": "en-US"
},
"email": "georgew@whitehouse.com",
"email_details": {
"email": "georgew@whitehouse.com",
"score": 1,
"deliverable": true,
"domain_details": { // SEON Specific
"domain": "whitehouse.com",
"tld": ".com",
"registered": true,
"registrar_name": "US Gov.",
"registered_to": "Whitehouse",
"disposable": false,
"free": true,
"custom": false,
"dmarc_enforced": true,
"spf_strict": true,
"valid_mx": true,
"accept_all": true,
"suspicious_tld": false,
"website_exists": true
},
"account_details": { // SEON Specific
"apple": {
"registered": true
},
"facebook": {
"registered": true,
"url": null,
"name": null,
"photo": null
},
"google": {
"registered": true,
"photo": null
},
"instagram": {
"registered": true
},
"linkedin": {
"registered": null,
"photo": null
},
"microsoft": {
"registered": true
},
"myspace": {
"registered": false
},
"pinterest": {
"registered": false
},
"skype": {
"registered": false
},
"spotify": {
"registered": false
},
"tumblr": {
"registered": false
},
"twitter": {
"registered": true
},
"yahoo": {
"registered": true
}
}
},
"enabled": false,
"first_name": "George",
"full_address": "1600 Pennsylvania Ave, Washington, DC 20500, USA",
"geocode_success": true,
"google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
"id": "n8LOEjvgilkPd6bWVPXj",
"internal_id": "",
"ip_details": {
"ip": "123.456.789.0",
"score": 3,
"country": "US",
"state_prov": "",
"city": "",
"timezone_offset": "-04:00",
"isp_name": "Acme ISP",
"latitude": 42.86563,
"longitude": -73.77095,
"type": "ISP",
"tor": false,
"vpn": false,
"web_proxy": false,
"public_proxy": false,
"spam_number": 3
},
"last_name": "Washington",
"lat": "42.123456",
"lon": "-73.123456",
"phone": "+11234567890",
"phone_details": { // SEON Specific
"number": 11234567890,
"valid": true,
"type": "MOBILE",
"country": "US",
"carrier": "VERIZON WIRELESS - DC",
"score": 0,
"account_details": {
"facebook": {
"registered": true
},
"google": {
"registered": false
},
"twitter": {
"registered": false
},
"instagram": {
"registered": true
},
"yahoo": {
"registered": null
},
"whatsapp": {
"registered": false,
"photo": null,
"last_seen": null
},
"telegram": {
"registered": false,
"photo": null,
"last_seen": null
},
"viber": {
"registered": null,
"photo": null,
"last_seen": null
}
}
},
"state": "DC",
"state_long": "DC",
"zip": "20500"
},
"fraud_detection_requests": [
{
"created_date": "2023-07-13T00:13:33+00:00",
"fraud_score": 4,
"id": "L1mrPvBnBo0hGlBNLWEn",
"is_error": false,
"is_fraud_detected": false,
"is_sentinel": false,
"is_third_party_integration": true,
"raw_response": "{}",
"score_threshold": 25,
"score_threshold_bound": "upper",
"third_party_fraud_detection_id": "123456",
"third_party_integration": {
"id": "b0aO8VWoAlvMQp9r6kdt",
"name": "SEON",
"third_party": {
"id": "0pJngyjNlyimGmYnM8Eb",
"name": "SEON"
}
}
},
{
"created_date": "2023-07-13T00:13:33+00:00",
"fraud_score": 0,
"id": "m7LJ7266pg8G9lfly8Y9",
"is_error": false,
"is_fraud_detected": false,
"is_sentinel": true,
"is_third_party_integration": false,
"raw_response": "",
"score_threshold": 0,
"score_threshold_bound": "upper",
"third_party_fraud_detection_id": "",
"third_party_integration": null
}
],
"iso_currency": "USD",
"metadata": [],
"payment_type": {
"id": "KnQ0KlNE6kf5mobyV0pN",
"name": "Credit Card"
},
"products": [
{
"id": "P8y4YTnXAnLk1bJ6OgWw",
"internal_id": "my_product_id",
"name": "My Product",
"price": 49.99,
"quantity": 1,
"sku": "my_product_sku",
"total_amount": 49.99
}
],
"sale": {
"amount": 49.99,
"created_date": "2023-07-13T00:13:32+00:00",
"id": "ypgXrBmYav8ULMAnaRWW",
"unique_request_id": "123456"
},
"shipping": [
{
"amount": 0,
"created_date": "2023-07-13T00:13:39+00:00",
"fulfillment_account": {
"id": "adJZ2629LbOEFpM27WdQ",
"name": "My Fulfillment",
"fulfillment_center": {
"id": "wLN45BQGRmh78OnKbVk0",
"name": "ShipStation"
}
},
"fulfillment_account_notified": true,
"fulfillment_account_notified_date": "2023-07-13T00:15:40+00:00",
"id": "hdr8525wljv8GALg9E0p",
"is_delivered": true,
"is_free": true,
"is_shipped": true,
"provider": "USPS",
"provider_delivered_date_unix": 1689596220,
"provider_method": "usps_other",
"provider_tracking": "9400100000000000000000",
"provider_tracking_url": "https://tools.usps.com/go/TrackConfirmAction?tLabels=9400100000000000000000",
"ship_date_unix": 1689206400,
"ship_to": {
"first_name": "George",
"last_name": "Washington",
"address_line_1": "1600 Pennsylvania Aveive",
"address_line_2": "",
"city": "Washington",
"state": "DC",
"zip": "20500",
"country": "US",
"company": "",
"email": "georgew@whitehouse.com",
"phone": "1234567890"
},
"shipping_status": "Delivered"
}
],
"tracking_entries": [
{
"created_date": "2023-07-13T00:04:02+00:00",
"host": "www.mywebsite.com",
"hosted_page": null,
"id": "GaK0GZEAyJQ2mo9LzAsn",
"pathname": "/",
"tracking_domain": {
"name": "mywebsite.com",
"id": "rJZs4YbXMrvjKP6K0LJk",
"domain": "mywebsite.com"
}
}
],
"tracking_visitor": {
"created_date": "2023-07-13T00:04:02+00:00",
"fingerprint": "f0744494dbb96cca22baeee0262bed79",
"id": "m62V4R1rkw8KYJ5vPcKw",
"ip_address": "123.456.789.0",
"ip_details": {
"ip": "123.456.789.0",
"is_eu": false,
"city": "Washington",
"region": "DC",
"region_code": "DC",
"region_type": "state",
"country_name": "United States",
"country_code": "US",
"continent_name": "North America",
"continent_code": "NA",
"latitude": 12.0124124124124,
"longitude": -72.0124124124124,
"postal": null,
"calling_code": "1",
"asn": {
"asn": "AS123456",
"name": "Acme ISP",
"domain": "acme.com",
"route": "12.34.5.6/16",
"type": "business"
},
"company": {
"name": "Acme ISP",
"domain": "acme.com",
"network": "12.34.5.6/16",
"type": "business"
},
"languages": [
{
"name": "English",
"native": "English",
"code": "en"
}
],
"currency": {
"name": "US Dollar",
"code": "USD",
"symbol": "$",
"native": "$",
"plural": "US dollars"
},
"time_zone": {
"name": "America/New_York",
"abbr": "EDT",
"offset": "-0400",
"is_dst": true,
"current_time": "2023-07-13T00:04:02-04:00"
},
"threat": {
"is_tor": false,
"is_icloud_relay": false,
"is_proxy": false,
"is_datacenter": false,
"is_anonymous": false,
"is_known_attacker": false,
"is_known_abuser": false,
"is_threat": false,
"is_bogon": false,
"blocklists": []
}
},
"user_agent": "Mozilla/5.0"
},
"transactions": [
{
"amount": 49.99,
"approved": true,
"created_date": "2023-07-13T00:13:38+00:00",
"customer_card": {
"type": "Visa",
"id": "bOArW0JnjLkhY2z69K4A",
"first_6": "424242",
"last_4": "4242",
"expiry_date": "12/44",
"expiry_month": "12",
"expiry_year": "2044",
"bin_details": { // SEON Specific
"card_bin": "424242",
"bin_bank": "BANK N.A.",
"bin_card": "VISA",
"bin_type": "DEBIT",
"bin_level": "STANDARD",
"bin_country": "UNITED STATES",
"bin_country_code": "US",
"bin_website": "www.bank.com",
"bin_phone": "1-800-123-4567",
"bin_valid": true,
"card_issuer": "VISA"
}
},
"declined": false,
"error": false,
"gateway_auth_code": "",
"gateway_avs_result_code": "M",
"gateway_cavv_result_code": "",
"gateway_cvv_result_code": "M",
"gateway_id": "L0bZVn7Z8GPbHm068OzM",
"gateway_name": "My Gateway",
"gateway_result_phrase": "approved",
"gateway_transaction_id": "60158956353",
"held": false,
"id": "7NJrwLG0Q5mSb42vWPK5",
"merchant_account_id": "1234567",
"result": "Approved",
"result_code": 1
}
]
},
"expires_on": "2023-09-16T15:35:04+00:00",
"id": "mwPLLyf1rWW4a9Jn6Plo",
"zip_url": "https://userdocument.revcent.com/RANDOM_STRING.zip"
}
],
"total_count": 1,
"total_pages": 1
}3. Indicate Representment Initiated
Update the chargeback using the V1 API indicating representment has begun (initiated). V1 API Docs Section
If you are using the V2 API, please view the V2 API Docs section on chargebacks.
- Send a POST request to the RevCent API using the API key the user provided you.
- Make sure the API account being used has the charge:edit permission enabled.
- The post request body should contain the RevCent chargeback ID that you are modifying.
- Indicate the representment has initiated, including the initiated date, via the representment object.
- The response will contain code 1 (success) or code 0 (error).
Example V1 API Request Body
javascript
{
"request": {
"type": "chargeback",
"method": "edit",
"chargeback_id": "j0a9dNwVKqu8Qz5Vl6ZZ", // The RevCent chargeback ID.
"representment": {
"initiated": true, // Represent is initiated.
"initiated_date": "2023-05-19", // The date the representment was initiated.
}
}
}Example API Response Body
javascript
{
"api_call_id": "mJLY1aqWOvCJBL4wAqV8",
"api_call_processed": true,
"api_call_unix": 1609122072,
"chargeback_id": "j0a9dNwVKqu8Qz5Vl6ZZ",
"code": 1,
"request_method": "edit",
"request_type": "chargeback",
"result": "Chargeback edited."
}4. Update Representment Outcome
When representment has completed with an outcome, update the chargeback indicating the completed status, completed date and outcome (won or lost). API Docs Section
If you are using the V2 API, please view the V2 API Docs section on chargebacks.
- Send a POST request to the RevCent API using the API key the user provided you.
- Make sure the API account being used has the charge:edit permission enabled.
- The post request body should contain the RevCent chargeback ID that you are modifying.
- Include that the chargeback representment has completed, the completed date and the outcome using the representment object.
- Outcome can be either won or lost.
- The response will contain code 1 (success) or code 0 (error).
Example V1 API Request Body
javascript
{
"request": {
"type": "chargeback",
"method": "edit",
"chargeback_id": "j0a9dNwVKqu8Qz5Vl6ZZ", // The RevCent chargeback ID.
"representment": {
"completed": true, // Represent is complete with an outcome.
"completed_date": "2023-05-25", // The date the representment was completed.
"outcome": "won" // Can be either "won" or "lost" and is required if "completed" is true.
}
}
}Example V1 API Response Body
javascript
{
"api_call_id": "mJLY1aqWOvCJBL4wAqV8",
"api_call_processed": true,
"api_call_unix": 1609122072,
"chargeback_id": "j0a9dNwVKqu8Qz5Vl6ZZ",
"code": 1,
"request_method": "edit",
"request_type": "chargeback",
"result": "Chargeback edited."
}API Search
If you need to find a transaction or update a chargeback and do not have the RevCent ID of either, you can use the RevCent V1 API to search for them using the gateway transaction ID. Below are examples of using the API to search for both a transaction and a chargeback using the gateway transaction ID. More info on the API search page.
RevCent API Key
All requests to the RevCent API should contain the “x-api-key” header, with the value being the API key specific to the RevCent user you are integrating. The user will need to provide their Live API Key to you. Make sure the user has the transaction:search and chargeback:search permissions enabled for the API account being used.
text
curl --location --request POST 'https://api.revcent.com/v1' \
--header 'Content-Type: application/json' \
--header 'x-api-key: USER_REVCENT_LIVE_API_KEY' \Chargeback Search
This is an example of searching for a specific chargeback using the gateway transaction ID of the original transaction that was charged back. Use this method if you do not have the RevCent chargeback ID.
If you are using the V2 API, please view the V2 API Docs section on search.
- Send a POST request to the RevCent API using the API key the user provided you.
- Make sure the user has the chargeback:search permission enabled on the API account being used.
- The post request body search_term should be the gateway transaction ID.
- The response will contain code 1 (success) or code 0 (error).
- If a match is found, the id property in the response will contain the RevCent chargeback ID for updating a chargeback.
Example V1 API Request Body
javascript
{
"request": {
"type": "chargeback",
"method": "search",
"search_term": "60158956353" // Searching using the gateway transaction ID.
}
}Example V1 API Response Body
javascript
{
"api_call_id": "GOn6V1GKwjCVqERa4yRV",
"api_call_processed": true,
"api_call_unix": 1694534541,
"code": 1,
"request_method": "search",
"request_type": "chargeback",
"results": [
{
"item_type": "chargeback",
"id": "d9V7l8X24MtnG77WZGOb",
"created_date_unix": 1694272190,
"chargeback_date_unix": 1694232000,
"received_date_unix": 1694232000,
"transaction_date_unix": 1694200885,
"transaction_id": "l4O2gB6WKys8r7rVVEVo",
"amount": 27.27,
"reason_code": "",
"customer_id": "P6KdWOwrpVUJjPJpzn8j",
"first_name": "George",
"last_name": "Washington",
"address_line_1": "1600 Pennsylvania Ave",
"address_line_2": "",
"city": "Washington",
"state": "DC",
"zip": "20500",
"email": "georgew@whitehouse.com",
"phone": "1234567890",
"arn": "",
"case_number": "",
"merchant_account_id": "845678",
"third_party_chargeback_id": "",
"third_party_order_id": "",
"gateway_transaction_id": "120003496326",
"card_id": "EMndvmYoENiNbKNp6Vdy",
"first_6": "492020",
"last_4": "9560",
"ip_address": "123.456.789.0",
"metadata": [],
"url": "https://revcent.com/user/chargeback-details/d9V7l8X24MtnG77WZGOb",
"highlights": [
{
"field": "gateway_transaction_id",
"values": [
"120003496326"
],
"score": 8.373147964477539
}
],
"score": 5.6036553382873535
}
]
}Transaction Search
This is an example of searching for a specific transaction using the gateway transaction ID. Use this method if you do not have the RevCent transaction ID.
If you are using the V2 API, please view the V2 API Docs section on search.
- Send a POST request to the V1 API using the API key the user provided you.
- Make sure the user has the transaction:search permission enabled on the API account being used.
- The post request body search_term should be the gateway transaction ID.
- The response will contain code 1 (success) or code 0 (error).
- If a match is found, the id property in the response will contain the RevCent transaction ID.
Example V1 API Request Body
javascript
{
"request": {
"type": "transaction",
"method": "search",
"search_term": "60158956353" // Searching using the gateway transaction ID.
}
}Example V1 API Response Body
javascript
{
"api_call_id": "O0b8zbp6oyuArzOGmw6G",
"api_call_processed": true,
"api_call_unix": 1694534326,
"code": 1,
"request_method": "search",
"request_type": "transaction",
"results": [
{
"item_type": "transaction",
"id": "l4O2gB6WKys8r7rVVEVo",
"created_date_unix": 1694200885,
"amount": 27.27,
"customer_id": "P6KdWOwrpVUJjPJpzn8j",
"first_name": "George",
"last_name": "Washington",
"address_line_1": "1600 Pennsylvania Ave",
"address_line_2": "",
"city": "Washington",
"state": "DC",
"zip": "20500",
"email": "georgew@whitehouse.com",
"phone": "1234567890",
"card_id": "EMndvmYoENiNbKNp6Vdy",
"first_6": "492020",
"last_4": "9560",
"gateway_transaction_id": "60158956353",
"request_type": "subscription",
"request_method": "renew",
"approved": true,
"metadata": [],
"url": "https://revcent.com/user/transaction-details/l4O2gB6WKys8r7rVVEVo",
"highlights": [
{
"field": "gateway_transaction_id",
"values": [
"120003496326"
],
"score": 8.373147964477539
}
],
"score": 7.935413837432861
}
]
}Additional Search Terms
You can also use other search terms to find a transaction or chargeback.
First and Last Name
javascript
{
"request": {
"type": "chargeback", // Searching chargebacks.
"method": "search",
"search_term": "George Washington" // Searching using the first and last name of the customer.
}
}First 6 and Last 4
javascript
{
"request": {
"type": "transaction", // Searching transactions.
"method": "search",
"search_term": "492020 9560" // Searching using the first 6 and last 4 of the related credit card.
}
}javascript
{
"request": {
"type": "transaction", // Searching transactions.
"method": "search",
"search_term": "georgew@whitehouse.com" // Searching using the customer email address.
}
}