RevCent KB

Events

Overview and details on account events in RevCent.

Numerous events that occur within your RevCent account are recorded. These account events can then be used for triggering a Function, AI Voice Agent or an AI Assistant.

What Is An Event?

An event is something that occurred within your RevCent account that is specific to an item. For instance, when a sale is created, a subscription is renewed, a shipment is shipped, etc. Each one of these events is recorded by RevCent, which allows you to be notified as well as take action when a specific event occurs. For instance, you may want to send a text message to a customer when they make a purchase, or add a record to a separate database when a customer is created.

When used in conjunction with a RevCent Function, AI Voice Agent or an AI Assistant, the possibilities for taking action upon an event are almost limitless.

Event Details

When using an Event, such as to trigger a function, the event details will contain information on the event, including details of the events’ item type. For example, if you triggered a function based on a sale.created notation, the event details would contain the details on the events’ sale.

View the Example Events section to see example event objects for each item type.

Event Structure

An event is comprised of multiple properties, the main being Item Type, Item Event and Notations.

Item Type

Each event is associated with an item type. The item type is the type of item within RevCent that was associated with the event. The item type can be sale, subscription, shipping, etc.

View the Event Notations table to see item types and event notations.

Item Event

Each event is associated with an item event. The item event is what actually happened with a specific item

Possible Values:

  • Created
  • Updated
  • Deleted
  • Alert

Notations

An events’ notations signifies what occurred within the event. Each notation starts at the item type, then the item event, then the resulting event detail(s). The more detailed (longer) a notation, the more descriptive a notation is relative to the event.

Example 1

Let say that a new customer was created in RevCent.

  • Notation(s): customer.created
  • Item Type: customer
  • Item Event: created
  • Event Details: Customer

Notice that this event has one notation.

  1. customer.created A customer was created.

If you wanted to know when…

  • A customer was created, you would use the customer.created notation.
  • A shipment was created, you would use the shipment.created notation.
  • A product was created, you would use the product.created notation.
  • and so on…

Example 2

Let say that a sale was created, payment was successful, and the sale was marked as an upsell.

  • Notation(s): sale.created, sale.created.success, sale.created.success.paid, sale.created.success.paid.is_upsell
  • Item Type: sale
  • Event Type: created
  • Event Details: Sale

Notice that this event has four notations:

  1. sale.created A sale was created.
  2. sale.created.success A sale was created successfully, either pending or paid.
  3. sale.created.success.paid A sale was created successfully and was paid.
  4. sale.created.success.paid.is_upsell A sale was created successfully, was paid and was an upsell.

If you wanted to know when…

  • A sale was created, regardless of outcome, you would use the sale.created notation.
  • A sale was created successfully, you would use the sale.created.success notation.
  • A sale was created successfully and paid, you would use the sale.created.success.paid notation.
  • A sale was created successfully, paid and was an upsell, you would use the sale.created.success.paid.is_upsell notation.

Example 3

Let say that a refund was created for a shipment, for the total amount of the shipment, and the shipment is associated with a fulfillment account.

  • Notation(s): pending_refund.created, pending_refund.created.shipping, pending_refund.created.shipping.full, pending_refund.created.shipping.full.has_fulfillment
  • Item Type: pending_refund
  • Item Event: created
  • Event Details: Pending Refund

Notice that this event has four notations:

  1. pending_refund.created A refund was created.
  2. pending_refund.created.shipping A refund was created for a shipment.
  3. pending_refund.created.shipping.full A full refund was created for a shipment.
  4. pending_refund.created.shipping.full.has_fulfillment A full refund was created for a shipment with a fulfillment account.

If you wanted to know when…

  • A refund was created, regardless of sub item, you would use the pending_refund.created notation.
  • A refund was created for a shipment, you would use the pending_refund.created.shipping notation.
  • A full refund was created for a shipment, you would use the pending_refund.created.shipping.full notation.
  • A full refund was created for a shipment, with a fulfillment account, you would use the pending_refund.created.shipping.full.has_fulfillment notation.

Event Notations

Below are a list of all event notations showing item type, notation and description.

If you don’t see a particular event you think should be added, let us know.

Item Type Notation Description
ai_memo ai_memo.created An AI Memo was created by an AI Assistant.
chargeback chargeback.created A chargeback was created.
check_direct check_direct.created A check was created.
customer customer.created A customer was created.
customer customer.updated.add_card A credit card was added to a customer.
customer customer.updated.address A customers' address was updated.
customer customer.updated.customer_group A customers' customer group was updated. Was either added to or removed from a group.
customer customer.updated.customer_group.added A customer was added to one or more customer groups.
customer customer.updated.customer_group.removed A customer was removed from one or more customer groups.
customer customer.updated.disabled A customer was disabled.
customer customer.updated.enabled A customer was re-enabled.
discount discount.created A discount was created
fraud_detection fraud_detection.created A fraud detection was created.
fraud_detection fraud_detection.updated.false_positive A fraud detection was updated and marked as a false positive.
invoice invoice.created An invoice was created.
note note.created A note was created.
offline_payment offline_payment.created An offline payment was created.
paypal_dispute paypal_dispute.created A PayPal dispute was created.
paypal_transaction paypal_transaction.created A PayPal transaction was created.
pending_refund pending_refund.created A pending refund was created.
pending_refund pending_refund.created.product_sale A pending refund was created for a product sale.
pending_refund pending_refund.created.product_sale.full A pending refund was created for a product sale, for the full amount.
pending_refund pending_refund.created.product_sale.partial A pending refund was created for a product sale, for a partial amount.
pending_refund pending_refund.created.shipping A pending refund was created for a shipment.
pending_refund pending_refund.created.shipping.full A pending refund was created for a shipment, for the full amount.
pending_refund pending_refund.created.shipping.full.has_fulfillment A pending refund was created for a shipment, for the full amount, and the shipment is associated with a fulfillment account.
pending_refund pending_refund.created.shipping.full.no_fulfillment A pending refund was created for a shipment, for the full amount, and the shipment is not associated with a fulfillment account.
pending_refund pending_refund.created.shipping.has_fulfillment A pending refund was created for a shipment and the shipment is associated with a fulfillment account.
pending_refund pending_refund.created.shipping.no_fulfillment A pending refund was created for a shipment and the shipment is not associated with a fulfillment account.
pending_refund pending_refund.created.shipping.partial A pending refund was created for a shipment, for a partial amount.
pending_refund pending_refund.created.shipping.partial.has_fulfillment A pending refund was created for a shipment, for a partial amount, and the shipment is associated with a fulfillment account.
pending_refund pending_refund.created.shipping.partial.no_fulfillment A pending refund was created for a shipment, for a partial amount, and the shipment is not associated with a fulfillment account.
pending_refund pending_refund.created.subscription_renewal A pending refund was created for a subscription renewal.
pending_refund pending_refund.created.subscription_renewal.full A pending refund was created for a subscription renewal, for the full amount.
pending_refund pending_refund.created.subscription_renewal.partial A pending refund was created for a subscription renewal, for a partial amount.
pending_refund pending_refund.created.tax A pending refund was created for a tax.
pending_refund pending_refund.created.tax.full A pending refund was created for a tax, for the full amount.
pending_refund pending_refund.created.tax.partial A pending refund was created for a tax, for a partial amount.
product product.created A product was created.
product product.deleted A product was deleted.
product product.updated A product was updated.
product_sale product_sale.created A product sale was created.
sale sale.created A sale was created.
sale sale.created.failed A sale was created, but with an unsuccessful result, either due to an error, payment decline, merchant error, merchant hold, or fraud detection.
sale sale.created.failed.declined A sale was created, but the payment attempt failed due to a payment decline.
sale sale.created.failed.error A sale was created, but the payment attempt failed due an error.
sale sale.created.failed.fraud_detected A sale was created, but the payment attempt failed due a fraud detection.
sale sale.created.failed.merchant_error A sale was created, but the payment attempt failed due a merchant error.
sale sale.created.failed.merchant_hold A sale was created, but the payment attempt failed due a merchant hold.
sale sale.created.failed.no_gateway A sale was created, but the payment profile cascade did not have an available gateway to process payment.
sale sale.created.success A sale was created with a successful result.
sale sale.created.success.has_salvage A sale was created with a successful result and has a salvage transaction.
sale sale.created.success.is_upsell A sale was created with a successful result and is marked as an upsell.
sale sale.created.success.paid A sale was created with a successful result and has a payment.
sale sale.created.success.paid.has_salvage A sale was created with a successful result, has a payment and a salvage transaction.
sale sale.created.success.paid.is_upsell A sale was created with a successful result, has a payment and is marked as an upsell.
sale sale.created.success.pending A sale was created with a successful result and is pending payment.
sale sale.created.success.pending.is_upsell A sale was created with a successful result, is pending payment and is marked as an upsell.
sale sale.updated.fraud_alert.added A sale was updated with a fraud alert being added.
sale sale.updated.fraud_alert.removed A sale was updated with a fraud alert being removed.
salvage_transaction salvage_transaction.updated.processed A salvage transaction was processed, regardless of result.
salvage_transaction salvage_transaction.updated.processed.failed A salvage transaction was processed but payment was unsuccessful.
salvage_transaction salvage_transaction.updated.processed.success A salvage transaction was processed and payment was successful.
sentinel sentinel.alert Sentinel rejected a purchase attempt due to fraud detection or fraud firewall.
sentinel sentinel.alert.firewall_block Sentinel rejected a purchase attempt due to fraud firewall.
sentinel sentinel.alert.fraud_detected Sentinel rejected a purchase attempt due to fraud detection.
shipping shipping.created A shipment was created.
shipping shipping.created.has_fulfillment A shipment was created and is associated with a fulfillment account.
shipping shipping.created.no_fulfillment A shipment was created and is not associated with a fulfillment account.
shipping shipping.updated.delivered A shipment was updated as delivered.
shipping shipping.updated.ship_to A shipment was updated with the ship to information being modified.
shipping shipping.updated.shipped A shipment was updated as shipped with tracking number.
subscription subscription.created A subscription was created.
subscription subscription.updated.renewed A subscription was renewed, regardless of result.
subscription subscription.updated.renewed.failed A subscription was renewed but with an unsuccessful result either due to error, payment decline, merchant error or merchant hold.
subscription subscription.updated.renewed.success A subscription was renewed successfully with payment.
subscription subscription.updated.status A subscriptions' status was updated, regardless of new status.
subscription subscription.updated.status.active A subscriptions' status was updated, with a status of Active.
subscription subscription.updated.status.cancelled A subscriptions' status was updated, with a status of Cancelled.
subscription subscription.updated.status.occurrence_limit A subscriptions' status was updated, with a status of Occurrence Limit.
subscription subscription.updated.status.overdue A subscriptions' status was updated, with a status of Overdue.
subscription subscription.updated.status.suspended A subscriptions' status was updated, with a status of Suspended.
subscription_renewal subscription_renewal.updated.failed A subscription renewal was updated as unsuccessful. Useful for identifying a specific renewal as unsuccessful either during or after the renewal was created.
subscription_renewal subscription_renewal.updated.success A subscription renewal was updated as successful. Useful for identifying a specific renewal as successful either during or after the renewal was created.
tax tax.created A tax was created.
transaction transaction.created A credit card transaction was created.
trial trial.created A trial was created.
trial trial.updated.cancelled A trial was cancelled.
trial trial.updated.expired A trial was updated as expired, either successfully or not.
trial trial.updated.expired.failed A trial was expired but payment was unsuccessful.
trial trial.updated.expired.success A trial was expired and payment was successful.
trial trial.updated.extended A trial was updated and extended by a specific number of days.
trial trial.updated.shortened A trial was updated and shortened by a specific number of days.

Example Events

Below are examples of event details specific to each events’ item type. The event details contain an item_details property which is the details of the item type related to the event.

For example, if you triggered a function using the sale.created event notation, the events’ item_type would be “sale”. Therefore, the functions’ event.data object would be the event detail for a sale event, and would contain the item_details on the specific sale.

Event Properties

  • event_date: The date the specific event took place.
  • event_id: A unique ID specific to the event.
  • event_notations: All notations specific to the event.
  • event_trigger: The event notation that triggered the function. Present when using an event as a RevCent Function trigger.
  • item_type: The item type specific to the event.
  • item_event: What occurred with the specific item.
  • item_id: The ID of the item specific to the event.
  • item_details: The details of the item type specific to the event.
  • item_extra: Additional information regarding the event and item.

AI Memo

javascript
{
  "event_date": "2022-08-22T15:44:06.018Z",
  "event_id": "nbn08GAQgqUwz5ZlWapP",
  "event_notations": [
    "ai_memo.created"
  ],
  "event_trigger": "ai_memo.created",
  "item_type": "ai_memo",
  "item_id": "Spn1kbY9yVV1q65avW45",
  "item_event": "created",
  "item_details": {
    "ai_assistant": {
      "name": "My AI Assistant",
      "id": "9RalBJOYBnuYlVov8AaA"
    },
    "ai_thread": {
      "id": "ZmvWKPVYjbFWogA8ZmRM"
    },
    "created_date_unix": 1746193406,
    "id": "r1Rk26bMZEIZMEKB9jWP",
    "item_id": "WgV5zgEWBOTQyZ14nA8v",
    "item_type": "sale",
    "message": "The AI Assistant wishes to tell you that one of your gateways is not able to process.",
    "source_type": "item",
    "status": "Unread",
    "subject": "A Gateway Is Disabled.",
    "updated_date_unix": 1746193406
  }
}

Chargeback

javascript
{
  "event_date": "2022-08-22T15:44:06.018Z",
  "event_id": "nbn08GAQgqUwz5ZlWapP",
  "event_notations": [
    "chargeback.created"
  ],
  "event_trigger": "chargeback.created",
  "item_type": "chargeback",
  "item_id": "zGAv9Z6PPAhWngkVJ16A",
  "item_event": "created",
  "item_details": {
    "amount": 89.99,
    "api_calls": [
      "vEbaMYr11bhMZk7jpXgo"
    ],
    "arn": "",
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
    "case_number": "",
    "chargeback_date": "2022-08-22T04:00:00+00:00",
    "chargeback_date_unix": 1661140800,
    "check_directs": [],
    "created_date_unix": 1661183046,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "details_response": "{}",
    "discounts": [],
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "gateway": {
      "name": "Authorize.net",
      "id": "LYE26MW8Rlh5VbJmlp2l",
      "merchant_account_id": "5678"
    },
    "gateway_transaction_id": "60198732207",
    "has_paypal_dispute": false,
    "id": "zGAv9Z6PPAhWngkVJ16A",
    "invoices": [],
    "is_third_party_integration": false,
    "iso_currency": "USD",
    "license_keys": [],
    "live_mode": false,
    "merchant_account_id": "5678",
    "metadata": [],
    "notes": [],
    "offline_payments": [],
    "origin_api_call": {
      "id": "d9Lby145lZtRR6R25g5v",
      "date": "2022-08-19T16:04:13+00:00",
      "date_unix": 1660925053,
      "type": "sale",
      "method": "create",
      "ip_address": "1.2.3.4"
    },
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [
      "O0k4MVMwolHGGjGE2NVo"
    ],
    "quota_accounts": [],
    "reason_code": "",
    "received_date": "2022-08-22T04:00:00+00:00",
    "received_date_unix": 1661140800,
    "result": "",
    "sale_id": "ajab5PRqlOFPP5Pzvgv6",
    "sales": [
      "ajab5PRqlOFPP5Pzvgv6"
    ],
    "salvage_transactions": [],
    "shipping": [],
    "smtp_messages": [],
    "status": "Created",
    "subscription_renewals": [],
    "subscriptions": [],
    "tax": [],
    "third_party_chargeback_id": "",
    "third_party_integration": null,
    "third_party_order_id": "",
    "third_party_shop": null,
    "transaction": {
      "id": "o1Y2opoQwJCBBKBXwdlY",
      "created_date_unix": 1660925054,
      "created_date": "2022-08-19T16:04:14+00:00",
      "updated_date_unix": 1661183046,
      "updated_date": "2022-08-22T15:44:06+00:00",
      "amount": 89.99
    },
    "transactions": [
      "o1Y2opoQwJCBBKBXwdlY"
    ],
    "trials": [],
    "updated_date_unix": 1661183046
  }
}

Check

javascript
{
  "event_date": "2022-05-27T14:36:20.000Z",
  "event_id": "Q4nGb6VAXYtmwokomR9w",
  "event_notations": [
  	"check_direct.created"
  ],
  "event_trigger": "",
  "item_type": "check_direct",
  "item_id": "k6GlVG994bcQjrBdpwZ2",
  "item_event": "created",
  "item_details": {
    "amount": 171.59,
    "api_calls": [
      "d98kb8vvyKskZqLVMjnZ"
    ],
    "campaign_id": "X849YQm7BEf0ZQd7Ol1K",
    "campaign_name": "Facebook Campaign",
    "chargebacks": [],
    "check_number": "",
    "created_date_unix": 1653662180,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "discounts": [],
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "has_paypal_dispute": false,
    "id": "k6GlVG994bcQjrBdpwZ2",
    "invoices": [],
    "license_keys": [],
    "notes": [],
    "offline_payments": [],
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [
      "gYEWZEMMKRF4z0XO9GXP"
    ],
    "quota_accounts": [],
    "received": true,
    "sale": {
      "id": "8rbd4b11Ljs1zqYM49oQ"
    },
    "sales": [],
    "salvage_transactions": [],
    "shipping": [
      "9r1vZ17GbNf7Q5dWmRdO"
    ],
    "smtp_messages": [],
    "status": "Received",
    "subscription_renewals": [],
    "subscriptions": [],
    "tax": [
      "j02la2PzyXiJ4GO9BpOl"
    ],
    "third_party_shop": null,
    "transactions": [],
    "trials": [],
    "updated_date_unix": 1653662181
  }
}

Customer

javascript
{
    "event_date": "2022-05-27T13:35:41.000Z",
    "event_id": "k6GlqojEvPHo9nWEZNEV",
    "event_notations": [
        "customer.created"
    ],
    "event_trigger": "",
    "item_type": "customer",
    "item_id": "Q4nGRNpLgpS92QqGLwlX",
    "item_event": "created",
    "item_details": {
        "address_line_1": "1600 Pennsylvania Ave",
        "address_line_2": "",
        "anonymous": false,
        "api_calls": [
            "nbOKqrgz9gFvV1WwMG6M"
        ],
        "blocked": false,
        "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
        "campaign_name": "Adwords Campaign",
        "chargebacks": [],
        "check_directs": [],
        "city": "Washington",
        "company": "",
        "country": "USA",
        "created_date_unix": 1653658541,
        "customer_card": [
            {
                "created_date_unix": 1653658541,
                "updated_date_unix": 1653658543,
                "id": "rmnkqrJlWJImQ7g2NbJ9",
                "type": "visa",
                "last_4": "4242",
                "expiry_date": "11/23",
                "expiry_month": "11",
                "expiry_year": "2023",
                "is_default": true
            }
        ],
        "customer_group": [],
        "customer_group_blocked": [],
        "discounts": [
            "2rW4yQqyr9Hwd8b7BYLd"
        ],
        "email": "george@gmail.com",
        "enabled": true,
        "first_name": "George",
        "fraud_detection_requests": [],
        "fraud_detections": [],
        "full_address": "",
        "geocode_success": false,
        "google_place_id": "",
        "has_paypal_dispute": false,
        "id": "Q4nGRNpLgpS92QqGLwlX",
        "internal_id": "",
        "invoices": [],
        "last_name": "Washington",
        "lat": "0",
        "license_keys": [],
        "lifetime_value": {
            "all": {
                "amount_discounted": 5,
                "amount_gross": 230.02,
                "amount_net": 224.27,
                "amount_refunded": 0,
                "amount_remaining": 129.99,
                "amount_to_salvage": 0,
                "amount_total": 360.01
            },
            "sale": {
                "amount_discounted": 5,
                "amount_gross": 230.02,
                "amount_net": 224.27,
                "amount_refunded": 0,
                "amount_remaining": 129.99,
                "amount_to_salvage": 0,
                "amount_total": 360.01,
                "num": 2,
                "avg": 115.01
            },
            "subscription_renewal": {
                "amount_discounted": 0,
                "amount_gross": 0,
                "amount_net": 0,
                "amount_refunded": 0,
                "amount_remaining": 0,
                "amount_to_salvage": 0,
                "amount_total": 0,
                "num": 0,
                "avg": 0,
                "num_overdue": 0
            },
            "fraud_detection": {
                "amount": 0,
                "num": 0,
                "avg": 0
            },
            "chargeback": {
                "amount": 0,
                "num": 0,
                "avg": 0
            },
            "pending_refund": {
                "num": 0
            },
            "last_subscription_renewal_date": null,
            "last_sale_date": "2023-01-16T14:21:00.766Z"
        },
        "lon": "0",
        "metadata": [
            {
                "name": "landing_page",
                "value": "v1",
                "entry_date": "2022-05-27"
            }
        ],
        "notes": [],
        "offline_payments": [],
        "paypal_disputes": [],
        "paypal_transactions": [],
        "pending_refunds": [],
        "phone": "1234567890",
        "product_sales": [
            "mJjWqrwqJaHqrYyw9m4l",
            "P6NoRw9R6yHzPVwGBY18",
            "0pnQyg6ypMSnVvapmNGY"
        ],
        "products_purchased": [
            {
                "id": "k6EXjKzd7PHOpgvdYjXG",
                "name": "USB HDD",
                "internal_id": "usb_hdd",
                "sku": "usb_hdd_sku",
                "quantity": 2,
                "price": 89.99,
                "amount_gross": 176.23,
                "amount_refunded": 0,
                "purchase_count": 2,
                "purchase_dates": [
                    1673878862,
                    1673837925
                ]
            },
            {
                "id": "6r8O5MLbw2t6n4v1lGqK",
                "name": "AV 2017",
                "internal_id": "av_2017",
                "sku": "av_2017_sku",
                "quantity": 1,
                "price": 29.99,
                "amount_gross": 28.74,
                "amount_refunded": 0,
                "purchase_count": 1,
                "purchase_dates": [
                    1673880787
                ]
            }
        ],
        "quota_accounts": [],
        "sales": [
            "gYEWq5gAvgI72EqZp58R"
        ],
        "salvage_transactions": [],
        "shipping": [
            "9r1vQ52QrAHMArwvab8J"
        ],
        "smtp_messages": [],
        "state": "DC",
        "state_long": "DC",
        "status": "Enabled",
        "subscription_renewals": [],
        "subscriptions": [
            "X8JoRPvR8VSoBjyEq8gn",
            "qZNyq4wqZjTXaP7rQGEE"
        ],
        "tax": [],
        "transactions": [
            "d98k5ry59AclpaQzRYNX"
        ],
        "trials": [
            "nbOKqrlqbESvV1WwMGaO"
        ],
        "updated_date_unix": 1653658543,
        "zip": "20500"
    }
}

Discount

javascript
{
  "event_date": "2022-05-27T13:42:40.000Z",
  "event_id": "JNGnQQ2AWwiyavwMwPmL",
  "event_notations": [
  	"discount.created"
  ],
  "event_trigger": "",
  "item_type": "discount",
  "item_id": "l4MzqvBR5EFv4XglG5Pk",
  "item_event": "created",
  "item_details": {
    "api_calls": [
      "RJYjRwG8YoIdyXP16MVQ"
    ],
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
    "chargebacks": [],
    "check_directs": [],
    "coupon": {
      "id": "VPmmrpbVl7cQ9JaXEanl",
      "name": "10perc",
      "description": "",
      "coupon_code": "10percent"
    },
    "created_date_unix": 1653658960,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "description": "10percent",
    "discount_amount": 12,
    "discount_percent": 10,
    "discount_type": "percent",
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "has_paypal_dispute": false,
    "id": "l4MzqvBR5EFv4XglG5Pk",
    "invoices": [],
    "iso_currency": "USD",
    "license_keys": [],
    "name": "10perc",
    "notes": [],
    "offline_payments": [],
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [
      "0pnQyPVaVMFnVvapmKoP",
      "ZV1WRXQkQ2h5B7jKN2pJ"
    ],
    "quota_accounts": [],
    "sale": {
      "id": "2rW4yOjlWEFwd8b7B21P"
    },
    "sales": [],
    "salvage_transactions": [],
    "shipping": [],
    "smtp_messages": [],
    "subscription_renewals": [],
    "subscriptions": [],
    "tax": [],
    "third_party_shop": null,
    "transactions": [],
    "trials": [],
    "updated_date_unix": 1653658961
  }
}

Fraud Detection

javascript
{
  "event_date": "2022-05-27T14:45:24.000Z",
  "event_id": "nbOKvEApAbh5G9a95GMN",
  "event_notations": [
  	"fraud_detection.created"
  ],
  "event_trigger": "",
  "item_type": "fraud_detection",
  "item_id": "nbOKvER9ERS6mm8dm87X",
  "item_event": "created",
  "item_details": {
    "amount": 12,
    "api_calls": [
      "rmnkjBZWBZuJBBMoBMod"
    ],
    "arn": "",
    "bill_to_submitted": null,
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
    "case_number": "",
    "chargebacks": [],
    "check_directs": [],
    "created_date_unix": 1653662724,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "customer_submitted": null,
    "details_response": "{}",
    "discounts": [],
    "event_date": "2022-05-27T14:45:24+00:00",
    "event_date_unix": 1653662724,
    "false_positive": false,
    "fraud_detection_date": "2022-05-27T14:45:24+00:00",
    "fraud_detection_date_unix": 1653662724,
    "fraud_detection_requests": [],
    "has_paypal_dispute": false,
    "id": "nbOKvER9ERS6mm8dm87X",
    "invoices": [],
    "ip_address": null,
    "is_third_party_integration": false,
    "iso_currency": "USD",
    "license_keys": [],
    "live_mode": false,
    "metadata": [],
    "notes": [],
    "offline_payments": [],
    "origin_api_call": {
      "id": "l4MzqmnJ4Lu54b6QJ804",
      "date": "2022-05-27T14:04:05+00:00",
      "date_unix": 1653660245,
      "type": "sale",
      "method": "create",
      "ip_address": "1.2.3.4"
    },
    "payment_type": {
      "id": "KnQ0KlNE6kf5mobyV0pN",
      "name": "Credit Card"
    },
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [],
    "quota_accounts": [],
    "sale_id": "nbOKqEW988c6Vyp52dmX",
    "sales": [
      "nbOKqEW988c6Vyp52dmX"
    ],
    "salvage_transactions": [],
    "ship_to_submitted": null,
    "shipping": [
      "5r6wQ0J4yJs72XnG5N8q"
    ],
    "smtp_messages": [],
    "status": "Created",
    "subscription_renewals": [],
    "subscriptions": [
      "ALZBomzd4zszqKMWGjAk"
    ],
    "tax": [],
    "third_party_fraud_detection_id": "",
    "third_party_integration": null,
    "third_party_order_id": "",
    "third_party_shop": null,
    "tracking_visitor_populated": null,
    "transactions": [
      "LYjVRJLdMLhlM06B4bEd"
    ],
    "trials": [
      "JNGnQkVd2Vslg97mrEAb"
    ],
    "updated_date_unix": 1653662724
  }
}

Invoice

javascript
{
  "event_date": "2022-05-27T14:49:31.314Z",
  "event_id": "wL6YNBwRWWTZWE9vW0dz",
  "event_notations": [
    "invoice.created"
  ],
  "event_trigger": "",
  "item_type": "invoice",
  "item_id": "P6NoZjbyVJIlMMN5M46X",
  "item_event": "created",
  "item_details": {
    "amount_original_total": 89.99,
    "amount_total": 89.99,
    "api_calls": [
      "YabYG01LyJtA11bG1JVW"
    ],
    "campaign_id": "pgEmEjP5z9FKzl6YrZmA",
    "campaign_name": "Acme Campaign",
    "chargebacks": [],
    "check_directs": [],
    "created_date_unix": 1653662971,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [{
        "name": "landing_page",
        "value": "v1",
        "entry_date": "2022-05-27"
      }],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "date_paid": null,
    "discounts": [],
    "download_url": "",
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "has_paypal_dispute": false,
    "hosted_url": "https://securehost.revcent.com/MyCompanyName/invoice?invoice_id=P6NoZjbyVJIlMMN5M46X",
    "id": "P6NoZjbyVJIlMMN5M46X",
    "invoice_profile": {
      "id": "k6KA6Rv7LXUzlMWkXq6W",
      "name": "Hosted Invoice Page"
    },
    "is_sale": true,
    "is_subscription_renewal": false,
    "iso_currency": "USD",
    "license_keys": [],
    "metadata": [],
    "notes": [],
    "offline_payments": [],
    "paid": false,
    "payment_type": null,
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [],
    "products_detailed": [{
      "id": "k6EXjKzd7PHOpgvdYjXG",
      "price": 89.99,
      "quantity": 1,
      "name": "USB HDD",
      "description": "Great USB for data storage.",
      "total_amount": 89.99,
      "discount_amount": 3.75,
      "is_subscription": false,
      "is_trial": false,
      "internal_id": "usb_hdd",
      "sku": "usb_hdd_sku",
      "url": "https://www.google.com",
      "images": [{
        "id": "6rQvQG1K07FLbwdl1jlJ",
        "featured": true,
        "file_name": "6rQvQG1K07FLbwdl1jlJ",
        "file_ext": "jpg",
        "image_width": 612,
        "image_height": 612,
        "mimetype": "image/jpeg",
        "base_url": "https://productimg.revcent.com",
        "full_url": "https://productimg.revcent.com/6rQvQG1K07FLbwdl1jlJ.jpg",
        "compressed_extensions": [
          "_resize_150",
          "_resize_600",
          "_resize_300"
        ]
      }]
    }],
    "quota_accounts": [],
    "sales": [
      "k6GlaEVRmLIYMMZgMBGv"
    ],
    "salvage_transactions": [],
    "shipping": [],
    "smtp_messages": [],
    "status": "Unpaid",
    "subscription_renewals": [],
    "subscriptions": [],
    "tax": [],
    "transactions": [],
    "trials": [],
    "updated_date_unix": 1653662971,
    "void": false
  }
}

Note

javascript
{
  "event_date": "2022-05-27T14:14:53.335Z",
  "event_id": "nbOKvkWwjPSP5AQQVPzK",
  "event_notations": [
  	"note.created"
  ],
  "event_trigger": "",
  "item_type": "note",
  "item_id": "LYjVkbvdv0IlM06B4OzX",
  "item_event": "created",
  "item_details": {
    "api_account": null,
    "created_date_unix": 1653660893,
    "customer_id": "Q4nGRNpLgpS92QqGLwlX",
    "customer_note_related_id": "P6NoRBm5omhzov6nwY49",
    "customer_note_related_type": "shipping",
    "first_name": "Jane",
    "is_web": true,
    "last_name": "Doe",
    "text": "Customer called in.",
    "updated_date_unix": 1653660893,
    "username": "JaneDoe"
  }
}

Offline Payment

javascript
{
    "event_date": "2022-05-27T14:32:54.000Z",
    "event_id": "5r6wkn0gzrFGP4Q4G6Jp",
    "event_notations": [
        "offline_payment.created"
    ],
    "event_trigger": "",
    "item_type": "offline_payment",
    "item_id": "MWOk0Mq2ORS5o72aXr0G",
    "item_event": "created",
    "item_details": {
        "amount": 236.06,
        "api_calls": [
            "JNGnYvaEGQfwNao0Pjq0"
        ],
        "campaign_id": "X849YQm7BEf0ZQd7Ol1K",
        "campaign_name": "Facebook Campaign",
        "chargebacks": [],
        "check_directs": [],
        "created_date_unix": 1653661974,
        "customer": {
            "address_line_1": "1600 Pennsylvania Ave",
            "address_line_2": "",
            "blocked": false,
            "city": "Washington",
            "company": "",
            "country": "USA",
            "email": "george@gmail.com",
            "enabled": true,
            "first_name": "George",
            "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
            "geocode_success": true,
            "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
            "id": "Q4nGRNpLgpS92QqGLwlX",
            "internal_id": "",
            "last_name": "Washington",
            "lat": "38.8976633",
            "lon": "-77.0365739",
            "metadata": [
                {
                    "name": "landing_page",
                    "value": "v1",
                    "entry_date": "2022-05-27"
                }
            ],
            "phone": "1234567890",
            "state": "DC",
            "state_long": "DC",
            "status": "Enabled",
            "zip": "20500"
        },
        "discounts": [],
        "fraud_detection_requests": [],
        "fraud_detections": [],
        "has_paypal_dispute": false,
        "id": "MWOk0Mq2ORS5o72aXr0G",
        "invoices": [],
        "license_keys": [],
        "notes": [],
        "paypal_disputes": [],
        "paypal_transactions": [],
        "pending_refunds": [],
        "product_sales": [
            "YabY142WbRia6yJBEjzj"
        ],
        "quota_accounts": [],
        "sale": {
            "id": "wL6Yn4kE6pijR41Pqn9R"
        },
        "sales": [
            "wL6Yn4kE6pijR41Pqn9R"
        ],
        "salvage_transactions": [],
        "shipping": [
            "O09v4OMm9RiL1ZB5pz60"
        ],
        "smtp_messages": [],
        "status": "Complete",
        "subscription_renewals": [],
        "subscriptions": [],
        "tax": [
            "GOL49VZ8LQh81ZJNzEbB"
        ],
        "third_party_integration": {
            "id": "Q4l9bmQvLVCW72AmEZEg",
            "name": "My Sezzle Integration",
            "third_party": {
                "id": "6rlY0B40mVfzVXmL1yyP",
                "name": "Sezzle"
            }
        },
        "third_party_shop": null,
        "transactions": [],
        "trials": [],
        "updated_date_unix": 1653661975
    }
}

PayPal Dispute

javascript
{
  "event_date": "2022-05-27T14:26:04.000Z",
  "event_id": "j02laanKzMTRKovvL5Qj",
  "event_notations": [
    "paypal_dispute.created"
  ],
  "event_trigger": "paypal_dispute.created",
  "item_type": "paypal_dispute",
  "item_id": "k6omOdKbrRTZnpP6d7Ng",
  "item_event": "created",
  "item_details": {
    "created_date_unix": 1675367500,
    "paypal_dispute_created_date_unix": 1675367500,
    "id": "k6omOdKbrRTZnpP6d7Ng",
    "paypal_dispute_id": "PP-D-1234567",
    "paypal_dispute_amount": 129.99,
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "AdWords Campaign",
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "West Wing",
      "blocked": false,
      "city": "Washington",
      "company": "Acme Inc.",
      "country": "USA",
      "email": "georgew@whitehouse.gov",
      "first_name": "George",
      "internal_id": "pres_01",
      "last_name": "Washington",
      "phone": "1234567890",
      "state": "DC",
      "zip": "20500",
      "created_date_unix": 1675367500,
      "id": "4r158EzJmmcVM69dNLkg",
      "enabled": true,
      "metadata": [
        {
          "name": "website",
          "value": "mystore.com"
        }
      ],
      "updated_date_unix": 1675367500
    },
    "iso_currency": "USD",
    "paypal_account": {
      "id": "mJVWkmzVz0i42j0GEVK4",
      "name": "My PayPal Account",
      "paypal_account_email": "myemail@gmail.com"
    },
    "paypal_status": "CLOSED",
    "paypal_reason": "MERCHANDISE_OR_SERVICE_NOT_RECEIVED",
    "paypal_dispute_outcome": "RESOLVED_BUYER_FAVOUR",
    "paypal_details_response": "{\"dispute_id\":\"PP-D-1234567\"}",
    "paypal_messages": [
      {
        "time_posted": "2021-08-03T23:59:59-04:00",
        "posted_by": "BUYER",
        "content": "Did not receive product."
      }
    ],
    "third_party_shop": {
      "id": "y24rXwQPGNfdMAQbmpmG",
      "name": "My Store"
    },
    "updated_date_unix": 1675367500,
    "paypal_dispute_updated_date_unix": 1675367500,
    "sales": [
      "k6vnbJom00Ug89mpRj78"
    ],
    "product_sales": [
      "LY5yop5nk7hbPzpBn8aY"
    ],
    "shipping": [
      "gYamRbaGZphKn8zJVow1"
    ],
    "paypal_transactions": [
      "k6omOdKbrRTZnpP6d7Ng"
    ],
    "api_calls": [
      "KnBKryj7jOFPLW1pqkVM"
    ]
  }
}

PayPal Transaction

javascript
{
  "event_date": "2022-05-27T14:26:04.000Z",
  "event_id": "j02laanKzMTRKovvL5Qj",
  "event_notations": [
    "paypal_transaction.created"
  ],
  "event_trigger": "paypal_transaction.created",
  "item_type": "paypal_transaction",
  "item_id": "k6omOdKbrRTZnpP6d7Ng",
  "item_event": "created",
  "item_details": {
    "created_date_unix": 1675367500,
    "id": "k6omOdKbrRTZnpP6d7Ng",
    "amount_original_total": 139.99,
    "amount_total": 124.55,
    "amount_gross": 119.11,
    "amount_net": 115.55,
    "amount_fees": 4.56,
    "amount_captured": 14.05,
    "amount_settled": 105.06,
    "amount_remaining": 2.23,
    "amount_refunded": 3.21,
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "AdWords Campaign",
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "West Wing",
      "blocked": false,
      "city": "Washington",
      "company": "Acme Inc.",
      "country": "USA",
      "email": "georgew@whitehouse.gov",
      "first_name": "George",
      "internal_id": "pres_01",
      "last_name": "Washington",
      "phone": "1234567890",
      "state": "DC",
      "zip": "20500",
      "created_date_unix": 1675367500,
      "id": "4r158EzJmmcVM69dNLkg",
      "enabled": true,
      "metadata": [
        {
          "name": "website",
          "value": "mystore.com"
        }
      ],
      "updated_date_unix": 1675367500
    },
    "paypal_account": {
      "id": "mJVWkmzVz0i42j0GEVK4",
      "name": "My PayPal Account",
      "paypal_account_email": "myemail@gmail.com"
    },
    "paypal_customer_id": "123456",
    "paypal_transaction_amount": 120.01,
    "paypal_transaction_date": "2021-08-03T23:59:59-04:00",
    "paypal_transaction_date_unix": 1562082418,
    "paypal_transaction_id": "XXXXXXXXXXXX",
    "third_party_shop": {
      "id": "y24rXwQPGNfdMAQbmpmG",
      "name": "My Store"
    },
    "metadata": [
      {
        "name": "website",
        "value": "mystore.com"
      }
    ],
    "updated_date_unix": 1675367500,
    "sales": [
      "k6vnbJom00Ug89mpRj78"
    ],
    "product_sales": [
      "LY5yop5nk7hbPzpBn8aY"
    ],
    "shipping": [
      "gYamRbaGZphKn8zJVow1"
    ],
    "tax": [
      "MW5LoAVymnHww96XllEr"
    ],
    "api_calls": [
      "KnBKryj7jOFPLW1pqkVM"
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Pending Refund

javascript
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  "item_type": "pending_refund",
  "item_id": "RJYjbRKQLjtdjLZpPRrk",
  "item_event": "created",
  "item_details": {
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    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
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    "check_directs": [],
    "created_date_unix": 1653661564,
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      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
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    "fraud_detection_requests": [],
    "fraud_detections": [],
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    "gateway_name": "Authorize.net",
    "has_paypal_dispute": false,
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    "iso_currency": "USD",
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    "live_mode": false,
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    "num_attempts": 0,
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    "paypal_transactions": [],
    "processed": false,
    "product_sales": [],
    "quota_accounts": [],
    "refund_transaction_id": "Bvm2G4EJr2Sw6EZQvVQZ",
    "sales": [],
    "salvage_transactions": [],
    "shipping": [],
    "smtp_messages": [],
    "status": "Processing",
    "subscription_renewals": [],
    "subscriptions": [],
    "success_transaction_id": null,
    "tax": [],
    "third_party_shop": null,
    "trials": [],
    "updated_date_unix": 1653661564,
    "web_user": {
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      "username": "JaneDoe",
      "first_name": "Jane",
      "last_name": "Doe"
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}

Product

javascript
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  "event_notations": [
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  "event_trigger": "",
  "item_type": "product",
  "item_id": "6r8O5MLbw2t6n4v1lGqK",
  "item_event": "created",
  "item_details": {
    "additional_id": [],
    "asin": "",
    "brand": "",
    "condition": "new",
    "cost": 5,
    "created_date_unix": 1510320942,
    "description": "test",
    "description_html": "",
    "discount_rate": null,
    "ean": "",
    "enabled": true,
    "id": "6r8O5MLbw2t6n4v1lGqK",
    "images": [],
    "images_url": "productimg.revcent.com",
    "in_stock": true,
    "internal_id": "av_2017",
    "is_child_product": false,
    "is_discount": null,
    "is_license_key_profile": false,
    "is_price_sale": false,
    "is_quota_unit": false,
    "is_shippable": true,
    "is_usage_profile": false,
    "isbn": "",
    "license_key_profile": null,
    "max_quantity_allowed": 0,
    "metadata": [],
    "mpn": "",
    "msrp": null,
    "name": "AV 2017",
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    "price": 29.99,
    "price_sale": 0,
    "price_subscription": 29.99,
    "price_trial": null,
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    "product_option": [],
    "quota_unit": null,
    "quota_unit_credit": 0,
    "rating_value": null,
    "review_count": null,
    "shipping_attributes": {
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      "length": null,
      "weight": null,
      "rate": null,
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    "stock": 0,
    "subscription_profile": {
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      "subscription_specific": false,
      "subscription_id": null,
      "frequency_unit": {
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        "unit": "months"
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      "frequency_fiscal": null,
      "frequency": "unit"
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    "trial_days": 0,
    "trial_shipping_setting": null,
    "upc": "",
    "updated_date_unix": 1653661921,
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Product Sale

javascript
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  	"event_trigger": "",
    "item_type": "product_sale",
    "item_id": "0pnQyg6ypMSnVvapmNGY",
    "item_event": "created",
    "item_details": {
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      "amount_discounted": 9,
      "amount_fees": 1.78,
      "amount_gross": 80.99,
      "amount_net": 79.21,
      "amount_original_total": 89.99,
      "amount_refunded": 0,
      "amount_remaining": 0,
      "amount_settled": 0,
      "amount_to_salvage": 0,
      "amount_total": 80.99,
      "amount_void": 0,
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      "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
      "campaign_name": "Adwords Campaign",
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      "check_directs": [],
      "created_date_unix": 1653658543,
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        "address_line_2": "",
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        "city": "Washington",
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        "email": "george@gmail.com",
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        "full_address": "",
        "geocode_success": false,
        "google_place_id": "",
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        "internal_id": "",
        "last_name": "Washington",
        "lat": "0",
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      "has_paypal_dispute": false,
      "id": "0pnQyg6ypMSnVvapmNGY",
      "internal_id": "usb_hdd",
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      "license_keys": [],
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      "pending_refunds": [],
      "product": {
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      "sales": [
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      "salvage_transactions": [],
      "shipping": [
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      "smtp_messages": [],
      "status": "Fully Captured",
      "subscription_renewals": [],
      "subscriptions": [],
      "tax": [],
      "third_party_shop": null,
      "transactions": [
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      "updated_date_unix": 1653658543
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}

Sale

javascript
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  "event_trigger": "",
  "item_type": "sale",
  "item_id": "nbOKqEW988c6Vyp52dmX",
  "item_event": "created",
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    "amount_net": 11.74,
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    "amount_refunded": 0,
    "amount_remaining": 129.99,
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    "campaign_name": "Adwords Campaign",
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      "enabled": true,
      "first_name": "George",
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    "has_fraud_alert": false,
    "has_paypal_dispute": false,
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      "payment_success": true,
      "payment_decline": false,
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      "payment_held": false,
      "payment_error": false,
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Salvage Transaction

javascript
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    "latest_retry_transaction": null,
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    "license_keys": [],
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    "subscriptions": [],
    "success_transaction_date": "2022-05-27T14:21:04.422Z",
    "success_transaction_id": "Wm45b9dj1EfnjzK2lRzG",
    "tax": [],
    "third_party_shop": null,
    "transactions": [],
    "trials": [],
    "updated_date_unix": 1653661264
  }
}

Sentinel

Please read more about Sentinel and additional event examples. Sentinel events differ based on the Sentinel rejection reason.

javascript
{
  "event_date": "2023-03-25T03:23:05.929Z",
  "event_id": "wLvowZRzWafoGyZ6MEP1",
  "event_notations": [
    "sentinel.alert",
    "sentinel.alert.fraud_detected"
  ],
  "event_trigger": "sentinel.alert",
  "item_type": "sentinel",
  "item_id": "Bvq8NdLMG0sMEB8mB0Xp",
  "item_event": "alert",
  "item_details": {
    "api_call": {
      "api_account": {
        "id": "P6jO1qXVLlFY9567l284",
        "name": "My API",
        "description": "My API account.",
        "enabled": true
      },
      "code": 5,
      "completed": true,
      "created_date_unix": 1679714585,
      "elapsed_ms": 2850,
      "elapsed_request_ms": null,
      "end_ms": 1679714588732,
      "end_request_ms": null,
      "fraud_detection_requests": [],
      "fraud_detections": [
        "wLvowgwjJZUZaZg9znVJ"
      ],
      "id": "Bvq8NdLMG0sMEB8mB0Xp",
      "ip_address": "123.456.789.0",
      "live_mode": false,
      "method": "create",
      "notes": [],
      "request": {
        "bill_to": {
          "first_name": "George",
          "last_name": "Washington",
          "address_line_1": "1600 Pennsylvania Ave",
          "address_line_2": "",
          "city": "Washington",
          "state": "DC",
          "zip": "20500",
          "country": "USA",
          "company": "",
          "email": "george@gmail.com",
          "phone": "1234567890"
        },
        "campaign": "Facebook Campaign",
        "customer": {
          "first_name": "George",
          "last_name": "Washington",
          "address_line_1": "1600 Pennsylvania Ave",
          "address_line_2": "",
          "city": "Washington",
          "state": "DC",
          "zip": "20500",
          "country": "USA",
          "company": "",
          "email": "george@gmail.com",
          "phone": "1234567890"
        },
        "ip_address": "123.456.789.0",
        "metadata": [
          {
            "name": "coupon_code",
            "value": "10percent"
          },
          {
            "name": "landing_page",
            "value": "v1"
          },
          {
            "name": "revcent_track_id",
            "value": "nbpP66ZqGvSpZd92aLlk"
          }
        ],
        "method": "create",
        "payment": "Redacted",
        "payment_profile": "My Payment Profile",
        "product": [
          {
            "id": "laptop_x400_sku",
            "quantity": 1
          }
        ],
        "ship_to": {
          "first_name": "George",
          "last_name": "Washington",
          "address_line_1": "1600 Pennsylvania Ave",
          "address_line_2": "",
          "city": "Washington",
          "state": "DC",
          "zip": "20500",
          "country": "USA",
          "company": "",
          "email": "george@gmail.com",
          "phone": "1234567890"
        },
        "type": "sale"
      },
      "response": {
        "api_call_date": "2023-03-25T03:23:08+00:00",
        "api_call_id": "Bvq8NdLMG0sMEB8mB0Xp",
        "api_call_unix": 1679714588,
        "code": 5,
        "customer_id": "JNZMJdlbMBsoz6LP6Wmb",
        "fraud_detected": true,
        "fraud_detection_created": [
          "wLvowgwjJZUZaZg9znVJ"
        ],
        "message": "Payment not processed.",
        "request_method": "create",
        "request_type": "sale",
        "result": "Payment request failed.",
        "sale_id": "0pO0rYqg0RCk6jMwjogG"
      },
      "result": "Fraud Detected",
      "sales": [
        "0pO0rYqg0RCk6jMwjogG"
      ],
      "start_ms": 1679714585882,
      "start_request_ms": null,
      "status": "Complete",
      "third_party_shop": null,
      "type": "sale"
    },
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "fraud_detection": {
      "arn": "",
      "bill_to_submitted": {
        "internal_id": "",
        "id": "",
        "first_name": "George",
        "last_name": "Washington",
        "address_line_1": "1600 Pennsylvania Ave",
        "address_line_2": "",
        "city": "Washington",
        "state": "DC",
        "state_long": "DC",
        "zip": "20500",
        "email": "george@gmail.com",
        "phone": "1234567890",
        "company": "",
        "country": "usa"
      },
      "case_number": "",
      "created_date_unix": 1679714588,
      "customer_submitted": {
        "internal_id": "",
        "id": "",
        "first_name": "George",
        "last_name": "Washington",
        "address_line_1": "1600 Pennsylvania Ave",
        "address_line_2": "",
        "city": "Washington",
        "state": "DC",
        "state_long": "DC",
        "zip": "20500",
        "email": "george@gmail.com",
        "phone": "1234567890",
        "company": "",
        "country": "usa"
      },
      "event_date": "2023-03-25T03:23:08+00:00",
      "event_date_unix": 1679714588,
      "false_positive": false,
      "fingerprint": "3aae703419228b1a05710423c22ca5e1",
      "fraud_detection_date": "2023-03-25T03:23:08+00:00",
      "fraud_detection_date_unix": 1679714588,
      "fraud_detection_requests": [
        "8r0oE1lYoRCYpaj4arvY"
      ],
      "id": "wLvowgwjJZUZaZg9znVJ",
      "ip_address": "123.456.789.0",
      "is_sentinel": true,
      "is_third_party_integration": false,
      "iso_currency": "USD",
      "live_mode": false,
      "payment_type": {
        "id": "KnQ0KlNE6kf5mobyV0pN",
        "name": "Credit Card"
      },
      "ship_to_submitted": {
        "internal_id": "",
        "id": "",
        "first_name": "George",
        "last_name": "Washington",
        "address_line_1": "1600 Pennsylvania Ave",
        "address_line_2": "",
        "city": "Washington",
        "state": "DC",
        "state_long": "DC",
        "zip": "20500",
        "email": "george@gmail.com",
        "phone": "1234567890",
        "company": "",
        "country": "usa"
      },
      "status": "Created",
      "third_party_fraud_detection_id": "",
      "third_party_integration": null,
      "third_party_order_id": "",
      "third_party_shop": null,
      "updated_date_unix": 1679714588
    },
    "fraud_detection_request": {
      "created_date_unix": 1679714586,
      "fraud_detections": [
        "wLvowgwjJZUZaZg9znVJ"
      ],
      "fraud_score": 1,
      "id": "8r0oE1lYoRCYpaj4arvY",
      "is_error": false,
      "is_fraud_detected": true,
      "is_payment_allowed": false,
      "is_sentinel": true,
      "is_third_party_integration": false,
      "iso_currency": "USD",
      "payment_type": {
        "id": "KnQ0KlNE6kf5mobyV0pN",
        "name": "Credit Card"
      },
      "score_threshold": 0,
      "score_threshold_bound": "upper",
      "status": "Fraud Detected",
      "third_party_fraud_detection_id": "",
      "third_party_integration": null,
      "third_party_shop": null,
      "updated_date_unix": 1679714588
    },
    "fraud_detection_response": {
      "code": 5,
      "fraud_detected": true,
      "fraud_detection_created": [
        "wLvowgwjJZUZaZg9znVJ"
      ],
      "fraud_detection_request": {
        "code": 2,
        "fraud_detected": true,
        "fraud_score": 1,
        "id": "8r0oE1lYoRCYpaj4arvY",
        "message": "Fraud detected by Sentinel.",
        "raw_response": {
          "fraud_detected": true,
          "tracking_visitor_check": {
            "enabled": false,
            "id": null
          },
          "customer_check": {
            "enabled": true,
            "id": "JNZMJdlbMBsoz6LP6Wmb",
            "passed": true
          },
          "ip_check": {
            "enabled": false
          },
          "card_check": {
            "enabled": true,
            "id": "Q4vXqdlNX0f8vAj1AymQ",
            "passed": false,
            "reason": "Tracking visitor rejected for IP lookup parameters."
          }
        },
        "score_threshold": 0,
        "score_threshold_bound": "upper",
        "step": 1
      },
      "fraud_score": 1,
      "is_sentinel": true,
      "message": "Fraud detected by Sentinel. Not continuing payment."
    },
    "metadata": [
      {
        "name": "coupon_code",
        "value": "10percent",
        "entry_date": "2023-03-25"
      },
      {
        "name": "landing_page",
        "value": "v1",
        "entry_date": "2023-03-25"
      },
      {
        "name": "revcent_track_id",
        "value": "nbZqGvSpZdpP6692aLlk",
        "entry_date": "2023-03-25"
      }
    ],
    "sale": {
      "amount_captured": 0,
      "amount_discounted": 0,
      "amount_fees": 0,
      "amount_gross": 0,
      "amount_net": 0,
      "amount_original_total": 128.66,
      "amount_refunded": 0,
      "amount_remaining": 0,
      "amount_settled": 0,
      "amount_to_salvage": 0,
      "amount_total": 128.66,
      "amount_void": 0,
      "api_calls": [
        "Bvq8NdLMG0sMEB8mB0Xp"
      ],
      "campaign_id": "X849YQm7BEf0ZQd7Ol1K",
      "campaign_name": "Facebook Campaign",
      "cancelled": true,
      "created_date_unix": 1679714586,
      "fraud_detection_requests": [
        "8r0oE1lYoRCYpaj4arvY"
      ],
      "fraud_detections": [
        "wLvowgwjJZUZaZg9znVJ"
      ],
      "has_fraud_alert": false,
      "id": "0pO0rYqg0RCk6jMwjogG",
      "internal_id": "",
      "iso_currency": "USD",
      "live_mode": false,
      "notes": [],
      "payment_type": {
        "id": "KnQ0KlNE6kf5mobyV0pN",
        "name": "Credit Card"
      },
      "products_detailed": [
        {
          "id": "qZd0dL5WL4fEGJKK824m",
          "price": 120.24,
          "quantity": 1,
          "name": "Laptop X400",
          "total_amount": 120.24,
          "discount_amount": 0,
          "is_subscription": false,
          "is_trial": false,
          "internal_id": "laptop_x400",
          "sku": "laptop_x400_sku",
          "url": "",
          "images": [],
          "description": ""
        }
      ],
      "ship_to": {
        "first_name": "George",
        "last_name": "Washington",
        "address_line_1": "1600 Pennsylvania Ave",
        "address_line_2": "",
        "city": "Washington",
        "state": "DC",
        "zip": "20500",
        "country": "USA",
        "company": "",
        "email": "george@gmail.com",
        "phone": "1234567890"
      },
      "status": "Fraud Detected",
      "third_party_shop": null,
      "unique_request_id": "8a1a33d8-5c43-4fe9-8384-55eb14af517b",
      "updated_date_unix": 1679714588
    },
    "sentinel_details": {
      "outcome": "Sentinel detected fraud.",
      "reason": "Tracking visitor rejected for IP lookup parameters.",
      "is_third_party": false,
      "third_party": null,
      "third_party_integration": null,
      "raw_response": ""
    },
    "tracking_visitor": {
      "id": "nbpP66ZqGvSpZd92aLlk",
      "ip_address": "123.456.789.0",
      "user_agent": "Chrome/106.0.5249.126 Mobile Safari/537.36",
      "tracking_domain": {
        "id": "zGX7z0ggKKFAWg5XXmXa",
        "name": "mysite.com"
      }
    }
  }
}

Shipping

javascript
{
  "event_date": "2022-05-27T13:42:41.000Z",
  "event_id": "vE05zzd95pi6487O75Rg",
  "event_notations": [
  	"shipping.created"
  ],
  "event_trigger": "",
  "item_type": "shipping",
  "item_id": "d98k5JQ4QAslpaQzREvr",
  "item_event": "created",
  "item_details": {
    "amount_captured": 12,
    "amount_discounted": 0,
    "amount_fees": 0.26,
    "amount_gross": 12,
    "amount_net": 11.74,
    "amount_original_total": 12,
    "amount_refunded": 0,
    "amount_remaining": 0,
    "amount_settled": 0,
    "amount_to_salvage": 0,
    "amount_total": 12,
    "amount_void": 0,
    "api_calls": [
      "RJYjRwG8YoIdyXP16MVQ"
    ],
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
    "chargebacks": [],
    "check_directs": [],
    "complete": false,
    "cost": 0,
    "created_date_unix": 1653658961,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "1600 Pennsylvania Avenue NW, Washington, DC 20500, USA",
      "geocode_success": true,
      "google_place_id": "ChIJGVtI4by3t4kRr51d_Qm_x58",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "38.8976633",
      "lon": "-77.0365739",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "customer_notification": {
      "customer": {
        "notified_shipped": false,
        "notified_delivered": false
      }
    },
    "description": "",
    "discounts": [],
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "fulfillment_account": {
      "id": "j0o25b2YJRFdJb8EEXE1",
      "name": "ShipWorks",
      "fulfillment_center": {
        "id": "EM0dr7aOjzt7pqr8NqMr",
        "name": "ShipWorks",
        "integration_type": "endpoint",
        "fulfillment_account_is_api": false
      }
    },
    "fulfillment_account_is_api": false,
    "fulfillment_account_notified": false,
    "fulfillment_account_notified_date": null,
    "fulfillment_packages": [],
    "has_merged": false,
    "has_merged_with": [],
    "has_paypal_dispute": false,
    "id": "d98k5JQ4QAslpaQzREvr",
    "invoices": [],
    "is_delivered": false,
    "is_free": false,
    "is_merged": false,
    "is_merged_with": null,
    "is_received": false,
    "is_shipped": false,
    "iso_currency": "USD",
    "license_keys": [],
    "live_mode": false,
    "metadata": [
      {
        "name": "landing_page",
        "value": "v1",
        "entry_date": "2022-05-27"
      }
    ],
    "name": "ups ups_ground",
    "notes": [],
    "offline_payments": [],
    "payment_type": {
      "id": "KnQ0KlNE6kf5mobyV0pN",
      "name": "Credit Card"
    },
    "paypal_disputes": [],
    "paypal_transactions": [],
    "pending_refunds": [],
    "product_sales": [
      "1rYoljEZEOFJXE1r6Gkg",
      "0pnQyPVaVMFnVvapmKoP",
      "ZV1WRXQkQ2h5B7jKN2pJ"
    ],
    "products_detailed": [
      {
        "id": "k6EXjKzd7PHOpgvdYjXG",
        "price": 89.99,
        "quantity": 1,
        "name": "USB HDD",
        "total_amount": 89.99,
        "discount_amount": 3.75,
        "is_subscription": false,
        "is_trial": false,
        "internal_id": "usb_hdd",
        "sku": "usb_hdd_sku",
        "url": "https://www.google.com",
        "images": [
          {
            "id": "2r14zlG0mjF5zbQ24XAl",
            "featured": true,
            "file_name": "2r14zlG0mjF5zbQ24XAl",
            "file_ext": "jpg",
            "image_width": 612,
            "image_height": 612,
            "mimetype": "image/jpeg",
            "base_url": "https://productimg.revcent.com",
            "full_url": "https://productimg.revcent.com/2r14zlG0mjF5zbQ24XAl.jpg",
            "compressed_extensions": [
              "_resize_150",
              "_resize_600",
              "_resize_300"
            ]
          }
        ],
        "description": "Great USB for data storage."
      }
    ],
    "provider": "usps",
    "provider_delivered_date_unix": null,
    "provider_method": "priority_mail",
    "provider_received_date_unix": null,
    "provider_tracking": "4095511206218844523600",
    "provider_tracking_url": "https://tools.usps.com/go/TrackConfirmAction?tLabels=4095511206218844523600",
    "provider_update_error": false,
    "provider_update_last_unix": null,
    "provider_update_response": null,
    "quota_accounts": [],
    "sale": {
       "id": "d98k5JErXbslpaQzREq8"
     },
    "sale_initial": true,
    "sales": [],
    "salvage_transactions": [],
    "send_notification": true,
    "ship_date_unix": null,
    "ship_to": {
      "first_name": "George",
      "last_name": "Washington",
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "city": "Washington",
      "state": "DC",
      "zip": "20500",
      "country": "USA",
      "company": "",
      "email": "george@gmail.com",
      "phone": "1234567890",
      "metadata": [],
      "notes": []
    },
    "shipping_profile": null,
    "shipping_status": "Not Shipped",
    "smtp_messages": [],
    "status": "Fully Captured",
    "subscription_renewals": [],
    "subscriptions": [],
    "tax": [],
    "tax_rate": 0,
    "third_party_shop": null,
    "transactions": [
      "d98k5JErXbslpaQzREq8"
    ],
    "trials": [],
    "updated_date_unix": 1653658961,
    "weight": 0
  }
}

Subscription

javascript
{
  "event_date": "2022-05-27T13:35:43.000Z",
  "event_id": "Q4nGR5ojBbSkqPVGrOR4",
  "event_notations": [
    "subscription.created"
  ],
  "event_trigger": "",
  "item_type": "subscription",
  "item_id": "X8JoRPvR8VSoBjyEq8gn",
  "item_event": "created",
  "item_details": {
    "amount": 5.99,
    "api_calls": [
      "nbOKqrgz9gFvV1WwMG6M"
    ],
    "billing": {
      "next_renewal_date": "2023-04-06T15:38:27+00:00",
      "next_renewal_date_unix": 1680795507,
      "last_renewal_amount": 29.99,
      "last_renewal_date_unix": 1673019506,
      "last_renewal_id": "y24koyoq10tE9OJJMQqk",
      "last_renewal_date": "2023-01-06T15:38:26+00:00"
    },
    "campaign_id": "mJ1zZoOobEuP8pnWKXd1",
    "campaign_name": "Adwords Campaign",
    "chargebacks": [],
    "check_directs": [],
    "coupons": [
      "VPmmrpbVl7cQ9JaXEanl"
    ],
    "created_date_unix": 1653658543,
    "customer": {
      "address_line_1": "1600 Pennsylvania Ave",
      "address_line_2": "",
      "blocked": false,
      "city": "Washington",
      "company": "",
      "country": "USA",
      "email": "george@gmail.com",
      "enabled": true,
      "first_name": "George",
      "full_address": "",
      "geocode_success": false,
      "google_place_id": "",
      "id": "Q4nGRNpLgpS92QqGLwlX",
      "internal_id": "",
      "last_name": "Washington",
      "lat": "0",
      "lon": "0",
      "metadata": [
        {
          "name": "landing_page",
          "value": "v1",
          "entry_date": "2022-05-27"
        }
      ],
      "phone": "1234567890",
      "state": "DC",
      "state_long": "DC",
      "status": "Enabled",
      "zip": "20500"
    },
    "discounts": [
      "2rW4yQqyr9Hwd8b7BYLd"
    ],
    "expired_date": null,
    "expired_date_unix": null,
    "fraud_detection_requests": [],
    "fraud_detections": [],
    "future_renewal_dates": [],
    "has_paypal_dispute": false,
    "has_replacement": false,
    "id": "X8JoRPvR8VSoBjyEq8gn",
    "invoices": [],
    "is_active": false,
    "is_cancelled": false,
    "is_expired": false,
    "is_occurrence_limit": false,
    "is_overdue": false,
    "is_replacement": false,
    "is_suspended": false,
    "iso_currency": "USD",
    "license_keys": [],
    "live_mode": false,
    "metadata": [
      {
        "name": "landing_page",
        "value": "v1",
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Subscription Renewal

javascript
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Tax

javascript
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Transaction

javascript
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Trial

javascript
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